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Phillips Law Firm PLLC

Intake Coordinator

Entry-Level JobVerifiedNo experience needed

Pay: $21–$22/hr

Posted: 7 weeks ago

Location: Bothell, WA (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/26/2026

Career Insights for Registrar / Patient Service Representative

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Based on Washington data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$53,707 / year median in Washington

+2% projected growth

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Job Description

Launch Your Career in the Legal Industry - No Experience Necessary! Are you looking for a long-term, stable career in the legal field? We are seeking self-motivated, reliable individuals to join one of the largest Personal Injury Law Firms in Washington. No prior legal experience? No problem! We provide comprehensive training to the right candidates.

Position:

Intake Coordinator As an Intake Coordinator, you will be the first point of contact for potential clients, playing a key role in our client onboarding process. This position is ideal for those with a strong sales or customer service background who thrive in a fast-paced, high-energy environment.

What We Offer:

Competitive Pay:

$21/hour base + bonuses + overtime

Performance-Based Incentives Comprehensive Benefits Package:

Medical, dental, vision, 401(k), and more Career Growth Opportunities within a dynamic and expanding firm

Key Responsibilities:

Handle a high volume of inbound calls and online inquiries from potential clients Gather and enter essential case details into our case management system Assess case details to determine eligibility for legal representation Provide potential clients with information about their legal options Schedule remote appointments and facilitate client retention Assist in reviewing legal documents and coordinating with other departments to ensure a seamless client experience

What We're Looking For:

Education:

High school diploma or GED required Experience (Preferred but not required): 1 year in a call center, sales, or customer service role

Skills & Qualifications:

Strong communication (written & verbal) and customer service skills Ability to multitask in a fast-paced environment Excellent listening, comprehension, and problem-solving skills Proficiency in Microsoft Office and general PC literacy Bilingual (English/Spanish) a plus

Additional Perks:

Growth potential within the firm Opportunity to be part of a supportive and energetic team Hands-on training and skill development Ready to take the first step toward a rewarding legal career? Apply today!

Job Type:

Full-time Pay:

$21.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person