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JH
Jefferson Healthcare
Care Team Specialist II - Home Health & Hospice
Career Insights for Registrar / Patient Service Representative
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Based on Washington data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$53,707 / year median in Washington
+2% projected growth
Job Description
Care Team Specialist II Home Health & Hospice Announcement #346457 Jefferson Healthcare is looking for an enthusiastic and detail-oriented individual to join our Home Health & Hospice team as a Care Team Specialist II. In this role, you will focus on admission scheduling, referrals, and authorizations, ensuring that all necessary information is gathered and communicated to the appropriate parties. This position is office-based, allowing you to work closely with our clinical staff. Your responsibilities will include coordinating treatments and services, ensuring that all scheduling aligns with insurance company requirements, managing visit changes, and collaborating with nursing and therapy staff to meet regulations and address patient needs. Our care team works efficiently from the point of referral to service discharge, handling tasks such as authorizations, phone calls, chart scanning, faxing, and generating reports. The team collectively manages a phone volume of 40-60 calls per day. We prioritize compassion, care, and creating a supportive environment within our team. If you are seeking an exciting opportunity to make a meaningful difference in the lives of our patients, we encourage you to apply today. What you'll need: High School degree or equivalent required Two years of related experience in a medical group office or other related experience required Experience or education providing basic knowledge of medical terminology required Epic experience preferred Insurance experience preferred What we can offer you: Competitive wages based on experience Low premiums for Medical, Dental, Vision, and Prescription coverage for employees and their families Comprehensive benefits package, including PTO, PSL, Employee Assistant Program, Voluntary Benefits, and Retirement Plans. Our benefits package is ranked in the top 1% in the state! Opportunities for growth and development Supportive and inclusive work environment