Job Summary:

Coordinate requests for assistance in support of our Home Visit procedure. Receive guests in the Resource Center, answer phone calls, and provide in-the-moment assistance. Make necessary payments for services provided, maintain accurate records using our case management system and conduct various financial bookkeeping procedures.

Responsibilities:

• Field incoming requests for assistance, including emails, drop ins, direct calls, phone messages, or referrals.
• Utilize the ServWare (SW) case management system to document case from intake to closure.
• Conduct initial intake process, recording necessary information into ServWare.
• Assist Home Visitors in understanding specifics of SW and entering data.
• Assist in the coordination of the regular conference meetings.
• Maintain ServWare case files.
• Per Home Visitor Team instructions entered into ServWare, make payments or create store vouchers for services where appropriate.
• Coordinate assistance requests through pending status of SW completed vouchers for thrift store use and provide help through the Resource Center for neighbors.
• Assist with various bookkeeping responsibilities.

Requirements:

• Empathetic and supportive persona with solid phone skills and an ability to capture accurate information through conversations and input into computer system.
• Basic computer skills such as email, Excel, and Word.
• Bookkeeping acumen experience a plus.

We offer a competitive compensation packages and opportunities for professional development. If you are passionate about making a difference in the lives of others, we invite you to apply for the Ministry Coordinator position.

Job Type:

Part-time Pay:

$15.00

• $17.

00 per hour

Benefits:

Paid time off Professional development assistance

Work Location:

In person