Job Summary:
Coordinate requests for assistance in support of our Home Visit procedure. Receive guests in the Resource Center, answer phone calls, and provide in-the-moment assistance. Make necessary payments for services provided, maintain accurate records using our case management system and conduct various financial bookkeeping procedures.
Responsibilities:
- Field incoming requests for assistance, including emails, drop ins, direct calls, phone messages, or referrals.
- Utilize the ServWare (SW) case management system to document case from intake to closure.
- Conduct initial intake process, recording necessary information into ServWare.
- Assist Home Visitors in understanding specifics of SW and entering data.
- Assist in the coordination of the regular conference meetings.
- Maintain ServWare case files.
- Per Home Visitor Team instructions entered into ServWare, make payments or create store vouchers for services where appropriate.
- Coordinate assistance requests through pending status of SW completed vouchers for thrift store use and provide help through the Resource Center for neighbors.
- Assist with various bookkeeping responsibilities.
Requirements:
- Empathetic and supportive persona with solid phone skills and an ability to capture accurate information through conversations and input into computer system.
- Basic computer skills such as email, Excel, and Word.
- Bookkeeping acumen experience a plus.
We offer a competitive compensation packages and opportunities for professional development. If you are passionate about making a difference in the lives of others, we invite you to apply for the Ministry Coordinator position.
Job Type:
Part-time Pay:
$15.00
00 per hour
Benefits:
Paid time off Professional development assistance
Work Location:
In person