Company DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Rehabilitation Services at Northwestern Medicine is a collaborative, multi-disciplinary team within our growing, nationally recognized health system that provides world-class care at 10 hospitals and more than 200 locations in communities throughout Chicago, the suburbs and northern Illinois. Together with Northwestern University Feinberg School of Medicine, we are pushing boundaries in innovative care delivery, training the next generation of rehabilitation specialists, and pursuing excellence in patient care. Rehabilitation Services values building relationships with our patients and their families, understanding the needs of our clinical and non-clinical staff, and providing opportunities for professional development, mentorship, and program development. Our integration with hospitals and clinics across Northwestern Medicine make it possible for us to serve more patients, closer to where they live and work. While each of our locations has a unique story, Rehabilitation Services at Northwestern Medicine is unified under one mission - Patients First.

Job DescriptionThe Rehabilitation Technician reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Performs clerical, general, and/or patient care support functions within a Rehab department, under the direction of the Ortho and Rehab Services Department Leader. Assists licensed clinicians with the implementation of treatment plans under their direction and supervision. Responsible for general cleaning and organization of the environment of care. These tasks support services provided by the Occupational Therapist, Physical Therapist, Psychologist, Speech Pathologist, Therapy Recreation, and/or Auditory Therapist.

Responsibilities:

Assists with patient care under the direction of licensed therapists. Provides assistance during community re-entry activities under a plan of care established by the Rehab Team.

Transports/escorts patients between nursing pod and Rehab Department.

Performs daily, weekly, monthly cleanup of department, restocks linen, wipes down treatment tables between patients or daily if sheet is used and removes clutter from the storage room weekly. Maintains cleaning schedule and cleans hydrocollators, cold pack units and other equipment as needed.

Monitors equipment temperatures per policy.

Performs general clerical duties including mail processing, typing, faxing, photocopying, filing and processing medical records for the department.

Answers phones, schedules outpatients and/or coordinates and maintains the Rehabilitation Unit patient therapy schedule. Backs up telephone reception as needed.

Tracks, enters, and verifies daily record of charges in computer.

Responsible for ordering supplies and maintaining inventories as directed by Department LeaderMaintains competency as appropriate and pursues ongoing learning through attendance at departmental and system in-services, workshops and conferences/seminars. Actively participates in organizational learning opportunities as appropriate.

Provides care needed as described in the unit's/department's policies and procedures, as well as in the clinical competency checklist for the position and patient age groups served.

Maintains appropriate documentation as appropriate.

Is knowledgeable about the patient's cultural, psychosocial, ethnic and religious needs and adjusts interventions when appropriate based on this knowledge.

Maintains a professional and courteous manner and provides care/ communication in a manner consistent with customer satisfaction and service excellence strategies.

Attends team/unit meetings and conferences as appropriate to facilitate coordinated care and communication.

Participates on various interdisciplinary system teams as appropriateIdentification of population served by this position: Young/middle adult and older adult. Secondary populations are pediatrics and adolescents.

QualificationsRequired:

High School Diploma or equivalent or in pursuit of sameBLS Certified within 90 days of hire.

Physical ability to perform functional requirements as detailed

Preferred:

Healthcare or Rehab related experience preferredFamiliarity with a healthcare environment is preferredAdditional InformationNorthwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background CheckNorthwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. BenefitsWe offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus.

Exception:

New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.