Lead Barista Bonjour Patisserie - 5.0 San Diego, CA Job Details Full-time $24.46 - $29.45 an hour 1 day ago Benefits Paid training 401(k) matching Employee discount Paid sick time Qualifications Guest relations Café experience In-person customer service Barista experience Coffee shop experience Customer engagement Food service management Full Job Description Overview Join our vibrant team as a Lead Barista, where you will be the heartbeat of our café, inspiring excellence in beverage craftsmanship and delivering exceptional customer experiences. As a leader in our coffee community, you will oversee daily operations, mentor team members, and ensure that every cup served reflects our commitment to quality and service. Your energetic approach and passion for coffee will help create a welcoming environment that keeps customers coming back for more. Duties Lead and motivate the barista team to deliver outstanding beverage and food service, ensuring high standards of quality and efficiency. Oversee daily café operations, including processing retail sales transactions with POS systems such as Square or Toast. Prepare a variety of non-alcoholic beverages, including specialty coffees, teas, and other drink service offerings, maintaining consistency and presentation. Manage food handling and preparation tasks in accordance with food safety standards, ensuring cleanliness and proper food safety protocols are followed. Provide exceptional customer service by engaging with guests, taking orders accurately, and addressing inquiries or concerns promptly. Maintain cleanliness of the café environment through regular cleaning routines, including equipment sanitation and workspace organization. Support inventory management by monitoring stock levels, placing supply orders, and receiving deliveries to ensure smooth operations. Assist with training new team members on beverage preparation techniques, POS operation, cash handling, and customer service best practices. Qualifications Proven experience as a barista with strong knowledge of coffee preparation techniques and beverage service. Prior leadership or supervisory experience in a café or food service setting preferred. Familiarity with POS systems such as Aloha POS and Micros POS is highly desirable. Excellent customer service skills with the ability to engage positively with diverse guests. Strong time management skills to handle busy periods efficiently while maintaining quality standards. Basic math skills for cash handling, processing transactions, and inventory counts. Knowledge of food safety procedures and proper food handling practices. Ability to work flexible hours including mornings, evenings, weekends, and holidays as needed. Join us as a Lead Barista to energize your career while creating memorable moments for our customers through exceptional coffee experiences!

Pay:

$24.46 - $29.45 per hour Expected hours: 32.0 - 40.0 per week

Benefits:

401(k) matching Employee discount Paid sick time Paid training Shift availability: Day Shift (Preferred)

Work Location:

In person