Event Marketing Specialist & Barista Feng Cha San Francisco San Francisco, CA Job Details Part-time | Contract From $20 an hour 1 day ago Benefits Employee discount Qualifications Customer communication Barista experience Canva Stocking Facebook Instagram Full Job Description Position Overview Feng Cha is looking for a friendly, creative, and energetic Event Marketing Specialist & Barista to represent our brand both inside the store and within the local community. This position combines barista/customer service responsibilities with event marketing and community outreach . The ideal candidate enjoys connecting with people, creating memorable customer experiences, promoting the Feng Cha brand, and helping organize events and promotional activities that bring customers into the store. The successful candidate should be comfortable working directly with customers, creating social media content, communicating with local businesses and organizations, and supporting store events and promotions. Key Responsibilities Barista & Customer Experience Prepare Feng Cha beverages and food items according to company recipes and brand standards. Provide friendly, welcoming, and knowledgeable customer service. Take customer orders accurately and efficiently. Maintain a clean, organized, and welcoming store environment. Follow all food safety, sanitation, cash-handling, and operational procedures. Learn and communicate current menu items, promotions, seasonal products, and specials. Handle customer questions and concerns professionally. Support opening, closing, stocking, cleaning, and other daily store operations. Work effectively as part of the team during busy periods. Event Marketing & Community Outreach Assist with planning and coordinating in-store and community events. Identify opportunities for Feng Cha to participate in local events, school activities, festivals, markets, and community programs. Build relationships with local businesses, schools, organizations, and community groups. Help coordinate partnerships, collaborations, giveaways, fundraisers, and promotional events. Represent Feng Cha professionally at community events and promotional activities. Distribute promotional materials and help increase awareness of the store within the local community. Assist with event setup, execution, and cleanup. Track event participation and provide feedback on event results. Social Media & Content Create engaging photos and short-form videos featuring Feng Cha products, events, and the customer experience. Assist with Instagram, TikTok, Facebook, and other applicable social media content. Help develop creative ideas for promotions, campaigns, and seasonal content. Capture behind-the-scenes content and highlight store events and team activities. Maintain a consistent brand image and follow Feng Cha's marketing guidelines. Monitor local trends and identify opportunities for relevant community-focused content. Promotions & Store Marketing Support the execution of company promotions and seasonal campaigns. Help create and display approved promotional materials. Encourage customer participation in promotions, loyalty programs, events, and special offers. Gather customer feedback and communicate relevant trends or suggestions to management. Help measure and report basic marketing and event results, including attendance, engagement, and customer response. Qualifications Previous customer service, barista, food service, retail, hospitality, marketing, or event experience preferred. Strong communication and interpersonal skills. Friendly, outgoing, and comfortable interacting with customers and community members. Creative and enthusiastic about social media and content creation. Organized and able to manage multiple tasks. Comfortable working independently as well as with a team. Professional and positive attitude. Reliable, punctual, and willing to take initiative. Basic knowledge of Instagram, TikTok, Facebook, Canva, or similar platforms is a plus. Ability to work a flexible schedule, including evenings, weekends, and occasional event dates. Preferred Skills Event planning or coordination Social media content creation Photography or video Canva or basic graphic design Community outreach Local business networking Promotional marketing Customer engagement Sales and upselling Public speaking or presentation skills What Success Looks Like Success in this position means: Customers receive a consistently positive Feng Cha experience. Store promotions and events are executed professionally. The store develops stronger connections within the local community. Social media content is engaging, consistent, and aligned with the Feng Cha brand. Local partnerships and event opportunities are identified and developed. Marketing activities help increase customer awareness, engagement, and store traffic. The employee demonstrates initiative and actively contributes ideas to grow the store. Physical Requirements Ability to stand and walk for extended periods. Ability to lift and carry supplies and equipment as needed. Ability to work in a fast-paced food-service environment. Ability to perform repetitive tasks such as preparing beverages, cleaning, stocking, and serving customers. Schedule This position requires flexibility based on store and event needs. Availability may be required during evenings, weekends, holidays, and special events . Equal Opportunity Feng Cha is committed to providing a professional, respectful, and inclusive workplace. Employment decisions are based on qualifications, performance, business needs, and other applicable employment considerations.

Pay:

From $20.00 per hour Expected hours: 20.0 - 40.0 per week

Benefits:

Employee discount

Work Location:

In person