Zingerman's Coffee Company Barista Zingerman's Coffee Company

•3.7 Ann Arbor, MI Job Details Full-time $15.50

•$21.50 an hour 19 hours ago Qualifications Retail sales transactions Food service closing procedures Retail customer service procedures Defect detection (quality control) Espresso machines Guest relations Stock rotation management Food service opening procedures Food service workstation cleanliness Store closing procedures Store opening procedures Shelf stocking Cash register operations Quality issues Client services experience within retail industry Payment processing in food service Cleaning messes in dining areas Tea service Quality control communication POS systems Entry level Full Job Description Join our team as a Barista for our Coffee Bar! Zingerman's Coffee Company is a wholesale roaster supplying cafes, restaurants and businesses with great coffees. We also serve our single estate, small batch coffees at our coffee bar on the southside of Ann Arbor. Full-time (4-5 shifts per week). Saturdays, Sundays and Holidays are a must! Shifts will vary between 6:30am to 4:30pm.

Compensation:

$15.50 starting base wage, plus $5

•6/hour in tips (total of $20.50

•21.50/hour starting compensation) Performance expectations

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Essential Functions:

Greets and assists our guests with enthusiasm and high energy (shop and phone) Brews and converses on all brewing methods for teas and coffees Prepares espresso based drinks (milk steaming, drink construction) Tastes and scores coffee at least once per shift, logging the results Adjusts coffee as needed for best tasting espresso Continually improves personal skills and knowledge around coffee Handles monetary transactions and sales using Point of Sale system Follows opening, closing and other procedural checklists Restocks/rotates products Learns and shares the basics of our coffee roasting process and production schedule Recognizes, acknowledges and communicates errors and potential quality problems Assists in keeping dining areas and workspaces neat, clean and sanitary Participates in the effectiveness of financial measurements Participates actively in huddles, meetings, and Zingerman's events Arrives on time for all shifts, meetings, and classes. Adheres to dress code standards Passionate for great coffee and great service! The Success Patterns for this position are: Experience working in customer service or retail preferred Experience working in a food service environment preferred Experience using a Point of Sales system Reputation for providing great service to guests and co-workers Able to work holidays and weekends