at Grinders Coffee Mission The Barista is to promote happiness by providing the best service possible to our customers, vendors and community. Vision To enrich the lives of those we come into contact with and to celebrate and share the enjoyment of coffee and specialty beverages. How the Barista is to meet mission and vision with the 4
Pillars:
Service More than 2x as important than all the other factors. Greet everyone immediately and sincerely. Make eye contact and smile. Engage in a meaningful conversation. Be knowledgeable about coffee and talk about it. Thank sincerely for coming in. Quality Our Baristas use only the best quality, fresh ingredients. Consistency Follow procedures, recipes and training to create a consistent experience that our guest can rely on. Speed Baristas create each drink in a minute or less without sacrificing quality or consistency.