Overview Apple Annie's Cookie Bakery is a recently opened location in Martinsburg, WV! We are the shop to find all the best cookies and coffee at a great price! We are currently seeking motivated Baristas/Bakers to join our team with enthusiasm! This job is a tipped position. Job Responsibilities

• Prepare and serve a variety of hot and iced beverages, including coffee, espresso, and tea
• Take customer orders accurately and efficiently
• Operate the register and precisely handle payments
• Maintain a clean and organized workspace while making drinks and serving cookies
• Provide excellent customer service by engaging with customers in a friendly manner
• Communicate with customers effectively to ensure the highest satisfaction and proper resolutions
• Correctly answer questions regarding our cookie and coffee selection
• Sustain visually pleasing and clean cookie displays throughout the day
• Establish constructive, positive employee and customer rapport
• Prep and mix cookie dough ingredients
• Properly weigh/ball and bake cookies efficiently
• Maintain FIFO procedures (first in first out) and store product appropriately

Skills/Qualifications:

• Effective communication and active listening skills for conversing with customers
• Ability to accurately remember orders and ensure correct fulfillment
• Consistently display great customer service skills and appropriate engagement
• Ability to evaluate customer satisfaction and effective responsiveness as necessary
• Oriented toward serving others and helping customers
• Align and communicate with others to ensure efficiency and effectiveness throughout daily operation
• Proficiency in basic math for cash handling
• Physical stamina to stand for long periods of time
• Strong time management skills to handle multiple tasks efficiently
• Contribute to a pleasant and organized work environment Join our team as a Barista/Baker to showcase your passion for serving quality products while delivering exceptional service to our customers in our small bakery setting.

Prior experience is preferred, not required.

Job Types:

Full-time, Part-time Pay:

$7.00

• $9.

00 per hour

Work Location:

In person