A Bartender mixes and prepares cocktails and serves drinks to customers. Works with other wait staff in a bar or restaurant; checks to be sure that customers are legal drinking age. May work at private parties.
The Bellman is the first point of contact for members and guests at our private club, providing warm, courteous, and professional assistance upon arrival and departure. This role is responsible for transporting luggage, escorting guests, assisting with transportation coordination, and supporting the overall guest experience with discretion and attention to detail. The Bellman also assists in replenishing mini bars in the guest villas to ensure they are stocked and presented according to club standards.
Key Responsibilities:
Greet members and guests upon arrival and provide a warm welcome. Assist with luggage handling during check-in and check-out, ensuring proper delivery to villas. Escort guests to their accommodations and explain room features and club amenities. Replenish and restock mini bar items in villas following club inventory and service protocols. Track mini bar usage and communicate restocking needs to the appropriate department. Provide information about club facilities, events, and local area attractions as needed. Maintain a clean and organized entrance, lobby, and bell desk area. Respond to guest requests promptly, including special deliveries, transportation needs, or errand running. Handle packages, deliveries, and messages for members and guests. Communicate effectively with the Villas Services team members at the Club House main reception desks, housekeeping, and other departments to ensure seamless service. Uphold the privacy, security, and satisfaction of all members and guests.
Qualifications:
Prior experience in guest services, hospitality, or bell/valet roles preferred. Excellent interpersonal and communication skills. Professional appearance and demeanor. Ability to lift, carry, and transport luggage and packages safely. Organized and detail-oriented, particularly with inventory tasks such as mini bar restocking. Ability to remain calm and courteous in high-pressure or fast-paced situations.
Preferred Experience:
Experience working in a private club, luxury hotel, or resort environment. Valid driver's license. Familiarity with local area, attractions, and transportation options.
