Job Summary At Wild Eagle, our bartenders are the heart of the guest experience. As a bartender, you'll serve as both a drink artisan and a guest liaison, creating a lively and memorable experience that aligns with the Wild Eagle brand. We're looking for individuals who thrive in a high-energy environment, are passionate about customer service, and can embody the character and culture of Wild Eagle. Duties Provide exceptional hospitality with a positive, approachable attitude. Build rapport with guests, ensuring they feel welcomed and well-cared for. Offer recommendations from the menu, including specialty cocktails and local craft beers. Prepare cocktails, mixed drinks, and specialty beverages following standardized recipes. Maintain in-depth knowledge of the drink menu, including beer, spirits, and wines, especially local and Ohio-based selections. Ensure proper portioning, garnishing, and glassware for all drinks. Maintain a clean, well-stocked bar and ensure compliance with food safety and alcohol laws. Handle Toast POS transactions accurately, including cash and credit card payments. Monitor guest alcohol consumption and follow all responsible service protocols. Work collaboratively with the kitchen and front-of-house (FOH) team to ensure smooth service. Communicate effectively with other staff members, including managers, servers, and barbacks. Act as an ambassador for the Wild Eagle brand, enhancing the venue's character and reputation. Participate in marketing initiatives such as themed events, game-day promotions, and seasonal drink rollouts. Handle guest complaints or concerns professionally and escalate to management when necessary. Manage difficult situations, such as over-intoxicated guests, in accordance with company policy. Qualifications Previous experience in bartending or food service is preferred but not required. Strong cash handling skills with basic math proficiency for accurate transactions. Knowledge of food safety practices and alcohol regulations is essential. Excellent time management skills to efficiently serve multiple customers during busy periods. Familiarity with Toast for processing orders is a plus. Ability to work collaboratively in a team-oriented environment while also being self-motivated. Strong communication skills to interact effectively with guests and team members. Previous bartending experience, preferably in a high-volume restaurant or bar. Knowledge of beer, wine, spirits, and cocktails. Familiarity with Ohio-based craft beer is a plus. Excellent interpersonal and communication skills. Ability to multitask and work efficiently under pressure. Must be at least 21 years of age. Ability to stand for long periods and lift up to 25 pounds. Key Traits for Success at

Wild Eagle:

Energy & Enthusiasm:

Thrives in a lively, fast-paced environment.

Guest-First Mindset:

Passionate about providing exceptional service.

Team-Oriented:

Works well with others and helps foster a positive work culture.

Brand Alignment:

Embraces the ethos of Wild Eagle - a fusion of great food, good vibes, and an unforgettable guest experience.

Benefits:

Employee discount Ability to

Commute:

Cleveland, OH 44115 (Required) Ability to

Relocate:

Cleveland, OH 44115: Relocate before starting work (Required)

Work Location:

In person