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Associa

Gatehouse Attendant

Entry-Level JobVerifiedNo experience needed

Career Insights for Bell Person / Baggage Attendant

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Based on New Mexico data

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What they do

A Bell Person or Baggage Attendant assists guests and travelers with luggage and bags. Works at airports, train stations, cruise ship terminals or hotels.

$35,313 / year median in New Mexico

+1% projected growth

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Job Description

Associa is currently looking for a Gatehouse and Community Attendant to join our team in Sandia Park, NM. As a Gatehouse and Community Attendant, you will generally assist with providing guests with information, directions and ensuring the community center is in order. Position Overview This is a part-time position scheduled for up to three days per week, 21+ hours. The Gatehouse Attendant will typically work Thursday-Saturday in summer and possible Wed-Friday in the winter, with occasional availability needed to fill in for staff time off.
Gatehouse Daily Hours:
. Summer (May-Sept): Mon-Sat 8:30 a.m.-3:30 p.m.; Closed Sundays. . Winter (Oct-April): Mon-Fri 8:30 a.m.-3:30 p.m.; Closed Sundays How Our Employees Make an Impact Gatehouse Attendants play a key role in maintaining a safe, welcoming, and well-managed community. Their presence supports security, customer service, and the smooth operation of community facilities. Key Responsibilities . Greet visitors, monitor access, and assist with inquiries to ensure a secure environment. . Check in visitors, guests, and vendors before allowing entry. . Make daily rounds of the community, including wells and the community center, ensuring safety and reporting concerns and Well alarms. . Observe the community during rounds to prevent theft, property damage, safety violations, or rule infractions. . Provide excellent communication and customer service to residents and guests. . Maintain organization and work independently with minimal supervision. . Conduct parking and traffic enforcement as needed. . Open the pool/spa during summer months and perform light cleaning duties. . Ensure the community center is orderly, including light janitorial tasks (emptying trash, sweeping, wiping counters, restocking supplies). . Assist with basic pool maintenance, including netting, vacuuming, and related tasks. . Other duties as assigned. Qualifications . Experience with office equipment and computers. . Prior experience in similar roles is helpful but not required. . Strong communication and interpersonal skills. . Ability to work efficiently in a self-directed environment. . A full list of duties will be provided to applicants.
Compensation:
$15.97/hour, direct experience highly considered
Requirements:
. Proficiency with basic computer skills, printers, and Microsoft Office (Word, Excel, Outlook). . Professional communication skills (phone, written, verbal, interpersonal). . Strong customer service abilities. . Self-motivated, proactive, detail-oriented, and able to work as part of a team. . Strong time-management and prioritization skills. . Ability to interpret and complete verbal and written instructions. . Knowledge of conflict-resolution techniques. . Ability to lift up to 20 pounds and perform light cleaning tasks (sweeping, emptying trash, etc.).