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The Guest House at Graceland Hotel

Commercial Drivers License Shuttle Driver

Career Insights for Bell Person / Baggage Attendant

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What they do

A Bell Person or Baggage Attendant assists guests and travelers with luggage and bags. Works at airports, train stations, cruise ship terminals or hotels.

$32,057 / year median in Tennessee

+2% projected growth

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Job Description

JOB TITLE
Bell Person/Driver
DEPARTMENT
The Guest House at
Graceland Job Description:
This is a full-time position allowed to accept tips in addition to the hourly rate. Rate is based on type of Driver's License. (CDL with P endorsement or F endorsement) This is role in the Guest Services Department at The Guest House at Graceland having variable/flexible working hours/days to include weekends, evenings, holidays and overtime as required according to the business needs of the hotel. Eligible to enroll in benefits after successful completion of 60 day introductory period.
RESPONSIBILITIES
Under the supervision of the Director of Rooms Operations of The Guest House at
Graceland:
  • Transport guest luggage to/from guest rooms.
  • Escort guests to rooms and inform guests of all hotel services and features.
  • Responsible for attending to immediate needs of each guest upon arrival and follow through attention throughout stay.
  • Must have a thorough knowledge of all hotel services and amenities.
  • Must gain familiarity with their route by studying maps if necessary and reading reports.
  • While driving maintain constant contact with the hotel contact person and keep track of passenger pickups and drop-offs as necessary.
  • When passengers have questions, must respond in a polite and friendly manner, deal with any complaints, and help with luggage as needed.
PHYSICAL REQUIREMENTS
Ability to stoop and reach; ability to sit for long periods of time; ability to climb stairs/ A good clear speaking voice is essential; must have 20/20 or near 20/20 vision with or without corrective lenses; must be able to ascend and descend shuttle without ramp and the ability to hold and lock down wheelchair.
SPECIAL REQUIREMENTS
Work in a no smoking area; uniform is required; a valid CDL drivers license or equivalent is required; must be twenty-one (21) years of age; a good driving record is required.
CONDITIONS OF EMPLOYMENT
Work flexible hours, evening, holiday, and overtime as required; must be able to use a hand-held radio; must be able to pass a physical and drug test according to
DOT. APPLICATION PROCESS
Please complete an application online at https://us59.dayforcehcm.com/CandidatePortal/en-US/epeinc/Posting/View/381. Must be able to pass a background check and pre-employment drug test. We are an equal opportunity employer. This position will remain open until filled.
Job Types:
Full-time, Part-time Pay:
$13.50 - $17.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance
License/Certification:
CDL (Commercial Drivers License) (Required) DOT Card (Required) Passenger Endorsement (Preferred)
Work Location:
In person