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The Guest House at Graceland Hotel
Commercial Drivers License Shuttle Driver
Career Insights for Bell Person / Baggage Attendant
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What they do
A Bell Person or Baggage Attendant assists guests and travelers with luggage and bags. Works at airports, train stations, cruise ship terminals or hotels.
$32,057 / year median in Tennessee
+2% projected growth
Job Description
JOB TITLE
Bell Person/DriverDEPARTMENT
The Guest House atGraceland Job Description:
This is a full-time position allowed to accept tips in addition to the hourly rate. Rate is based on type of Driver's License. (CDL with P endorsement or F endorsement) This is role in the Guest Services Department at The Guest House at Graceland having variable/flexible working hours/days to include weekends, evenings, holidays and overtime as required according to the business needs of the hotel. Eligible to enroll in benefits after successful completion of 60 day introductory period.RESPONSIBILITIES
Under the supervision of the Director of Rooms Operations of The Guest House atGraceland:
- Transport guest luggage to/from guest rooms.
- Escort guests to rooms and inform guests of all hotel services and features.
- Responsible for attending to immediate needs of each guest upon arrival and follow through attention throughout stay.
- Must have a thorough knowledge of all hotel services and amenities.
- Must gain familiarity with their route by studying maps if necessary and reading reports.
- While driving maintain constant contact with the hotel contact person and keep track of passenger pickups and drop-offs as necessary.
- When passengers have questions, must respond in a polite and friendly manner, deal with any complaints, and help with luggage as needed.