- Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
- Perform quality assurance (QA) requirements for department.
- Performs a variety of food preparation duties, such as preparing hot and cold breakfast foods and drinks.
- Immaculately cleans and maintains kitchen, equipment, utensils, service and eating areas.
- Brews coffee, tea, etc.
- Operates cooking equipment.
- Orders supplies, puts up stock, and keeps records.
- Maintains Brand Standards and Health Department requirements.
- Responsible for setting up and replenishing all food items.
- Greets and serves guests as demand is needed.
- May be required to assist with setup and breakdown of meeting rooms; and handle the refresh / coffee breaks.
- Remain highly visible and be readily available for guests at all times.
- Take initiative to offer assistance or answer questions throughout the hotel.
- Use empowerment to exceed associate / guest expectations and resolve conflicts.
- Proper administration of key control.
- Willingness and ability to train new associates.
- Complete maintenance work orders and deliver to the supervisor in a timely manner.
- Thoroughly understand and implement the Brand service culture.
- Perform all shift checklist responsibilities.
- Support team members to ensure the team's entire workload is completed daily.
- May be asked to operate a motor vehicle in the course of running errands for the hotel.
- Perform other duties as required
Job Type:
Full-time Pay:
$16.00 per hour
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance
Work Location:
In person