Banquet Captain Des Moines Embassy Club - 4.2 West Des Moines, IA Job Details Full-time $20 - $22 an hour 23 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off 401(k) matching Employee discount Flexible schedule Qualifications Customer communication Budget management Teamwork Multitasking Team supervision Budget control Staff scheduling Team scheduling Food service inventory management Supervising experience Attention to detail Hospitality industry experience Organizational skills Leading team collaboration initiatives Hotel staff training Managing food service teams Food service management Full Job Description Job Overview We are seeking an energetic and detail-oriented Banquet Captain to lead our banquet service team in delivering exceptional dining experiences for our guests. As a key leader in our hospitality operation, you will coordinate and supervise banquet events, ensuring smooth execution from setup to service. Your enthusiasm, management skills, and culinary knowledge will inspire your team to provide outstanding customer service while maintaining high standards of food safety, cleanliness, and efficiency. This role offers an exciting opportunity to showcase your leadership in a dynamic, fast-paced environment dedicated to hospitality excellence. Responsibilities Oversee the setup, execution, and breakdown of banquet events, ensuring all details meet quality standards and guest expectations Lead and manage banquet staff, including training, scheduling, and supervising team members to deliver superior service Coordinate with culinary and catering teams on food preparation, presentation, and timing to ensure seamless event flow Ensure compliance with food safety regulations and sanitation standards throughout all stages of food handling and service Handle customer inquiries or concerns promptly, maintaining a positive guest experience at all times Qualifications Proven experience in food service management, catering, or banquet operations with a strong background in hospitality management Demonstrated supervising experience with team leadership skills; ability to train and motivate staff effectively Excellent communication skills for managerial coordination and customer interaction Ability to manage multiple tasks efficiently in a fast-paced environment while maintaining attention to detail Prior experience in fine dining or casual dining settings; banquet or catering experience is highly preferred Strong organizational skills with the ability to oversee shift management, inventory control, and budget adherence Join us as a Banquet Captain and be part of a vibrant team dedicated to creating memorable events through exceptional service! Your leadership will help elevate our guest experiences while developing your career in hospitality management. We value energetic professionals who thrive on teamwork, problem-solving, and delivering excellence every day.

Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training

Work Location:

In person