Assistant Director of Food and Beverage Chatham Hills Club

• 3.8 Westfield, IN Job Details Full-time $60,000
• $65,000 a year 6 hours ago Benefits Health savings account Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Life insurance Qualifications Training program Customer communication Teamwork Team leadership Team development Attention to detail Hospitality industry experience Organizational skills Managing food service teams Full Job Description Assistant Food and Beverage Director Chatham Hills is an exclusive Residential and Pete Dye Golf Course Community in Westfield, Indiana.

The Club at Chatham Hills offers modern, state-of-the-art amenities in an upscale setting while delivering exceptional service to our members and guests. The Club offers an 18-hole Championship Golf Course, a 9-hole Executive Golf Course, incredible golf practice facilities, an indoor and outdoor swimming pool, tennis & pickleball, private events/banquet facilities, a two-story Rec Center with a fitness center (and group fitness classes), drop-in childcare, basketball gym, and bowling alley. We are looking for a knowledgeable and inspirational leader with a passion for developing exceptional F&B service and standards. This key team member must always be wearing a leadership hat in all areas of the club, leading by example in the following: punctuality, member interaction, teamwork, passion, integrity, caring, and helpfulness. Extraordinary food and service begin with great people. Why Chatham Hills? Chatham's foundation consists of our five

Core Values:

Passion, Integrity, Teamwork, Caring, and Helpful. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on the property to stay engaged with our associates and show you we care about you. As our Mission Statement says, "We are focused on building a family-spirited, positive team that delivers world-class experiences to our members and guests daily." Job Description The Assistant Food & Beverage Director supports the Food & Beverage Director in overseeing all aspects of Food and Beverage operations on Chatham Hills property, including, but not limited to: our main dining restaurant, casual restaurant, outdoor pool, banquets & private events, golf outings, and more. This role focuses on daily operational excellence, staff leadership, training, service standards, and coordination of special events while maintaining a high-quality, member-focused environment. General Duties Assist Leadership Team

• It is the responsibility of the Assistant Food and Beverage Director (AFBD) to resolve any member issues.

AFBD is also sometimes responsible for closing out and posting the end of the day, and assisting with the opening/closing of the club/dining outlets. Assist with the management of the dining outlets: If a member has an issue with the food or service, the AFBD may step in to try to resolve the issue. They are responsible for ensuring exceptional member service. Assist with management of all events

• Work with the Banquet Management Team to ensure all events are properly set, fully staffed, and prepared prior to the event start time.

Implement policies and procedures for food and beverage departments. Assure that effective orientation and training for new staff and professional development activities for experienced staff are implemented. This includes creating a consistent training program for new hires in order to ensure that they are set up for success. Assist the Director of Food & Beverage in completing P&Ls accurately and on time. Assist the Director of Food & Beverage with all menu changes. Assist the Director of Food & Beverage in monitoring performance and taking corrective action as needed to ensure budgeted sales and cost goals are achieved. Assist with budgeting, forecasting, inventory controls, and labor management. Assures that all standard operating procedures for sales and cost control are in place and consistently utilized. Sets an example of professional behavior and exceptional customer service for all team members. Connects and engages with Club membership in a professional manner. Personally handles selected member and guest complaints and advises the Management about appropriate corrective actions taken. Scheduling

• Review weekly schedules prepared by the Food & Beverage Manager and the Banquets Operations Manager to ensure adequate coverage and alignment with budgeted labor costs. Act as Manager on Duty (MOD) as scheduled, responding to member needs and resolving service issues promptly and professionally. Hours
• 40+ hours a week (not limited to), being able to work weekends, nights, mornings
• Being Flexible Qualifications 3-5 years of progressive leadership experience in food & beverage, hospitality, or club management.

Strong leadership, communication, and organizational skills. Ability to balance administrative tasks with hands-on operational leadership. Impeccable professionalism, attention to detail, and commitment to member service. Ability to work a flexible schedule, including evenings, weekends, and holidays as required.

Pay:

$60,000.00

• $65,000.

00 per year

Benefits:

401(k) Dental insurance Disability insurance Employee discount Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Vision insurance

Work Location:

In person