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Ferris State University
Food Service Worker
Career Insights for Busser / Banquet Worker / Cafeteria Attendant
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What they do
A Busser, Banquet Worker, or Cafeteria Attendant assists with food service at a restaurant, large banquet hall or cafeteria. Removes used dishes, sets tables with clean dishes and linens, replenishes foods served at food stations or buffet tables, and provides water, coffee or other beverages for patrons.
$30,253 / year median in Michigan
+4% projected growth
Job Description
Food Service Worker Ferris State University United States, Michigan, Big Rapids 1201 South State Street (Show on map) May 29, 2026
Position Title:
Food Service Worker Location:
Big Rapids (Main Campus)Department:
51800 -Dining Overhead Advertised Salary:
$17.53 hourly rate pursuant to the FSU andAFSCME/AFL-CIO
Agreement.Benefits:
Comprehensive benefit package (health care, vacation, etc.). Please see the following link for a list of benefits offered with this position.AFSCME Benefits FLSA:
Non-Exempt Temporary/Continuing:
Continuing Part-Time/Full-Time:
Full-Time Union Group:
Custodial, Maintenance, Dining, Skilled Trade (AFSCME Local 1609)Term of Position:
9Month At Will/Just Cause:
Just Cause Summary of Position:
- A position classified as a Food Service Worker is available with Dining Services at Erbert & Gerbert's.
- The normal working hours are 5:00 a.m. to 1:30 p.m., Sunday through Thursday. Tentative start date for this position will be August 16th, 2026
- Days off are Friday and Saturday.
- The employee may be required to work other times, including evenings and/or weekends.
- If required by job duties, employee must be able to fulfill the University's requirements concerning issuance and use of University keys.
- Personnel who possess the special qualifications and training necessary for this position may apply.
- Provide food services support by preparing and serving food, waiting on customers, and maintaining assigned area.
Position Type:
Staff Required Education:
- High school diploma or GED equivalency.
Required Work Experience:
- Six months full-time equivalent experience in commercial food service to include food preparation.
Required Licenses and Certifications:
Physical Demands:
Bending Carrying Electrical Hazards Reaching Sitting Twisting Balancing Lifting Pulling/Pushing Repetitive movement Standing Additional Education/Experiences to beConsidered:
Essential Duties/Responsibilities:
- Train others in the performance of the characteristic duties as directed.
- Assist other food service employees as needed.
- Demonstrates an understanding of diversity, equity, inclusion and belonging, especially in working relationships with students, faculty, staff, and community members.
- Support, promote, and develop university student enrollment and retention initiatives.
- Assure that food is palatable and appetizing.
- Cook and handle food according to safe food handling/sanitary requirements following departmental sanitation policies.
- Interact with customers and staff in a polite, friendly, and courteous manner.
- Maintain equipment, pots, pans, utensils, and work area in a clean, orderly, and sanitary condition following departmental sanitation policies.
- Minimize food waste.
- Obtain foods from storage areas.
- Operate various kitchen equipment, machines, and utilize utensils.
- Perform the work of other Dining Service classifications when assigned.
- Prepare food for serving and assure continued food availability.
- Prepare foods using recipes generated from the computerized menu management system.
- Respond to special dietary requests.
- Set up and maintain food preparation area, food serving, and display areas, in an attractive and sanitary manner.
- Maintain safety and sanitation standards in all duties and responsibilities.
- Report to immediate supervisor and/or designee.
- Train and guide the work of student employees in the performance of the characteristic duties.
- Carry out these responsibilities in accordance with University policies and applicable laws.
- Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty, and staff to thrive authentically.
- Support, promote, and develop university student enrollment and retention initiatives.
- Any other duties assigned within the position classification area.
Marginal Duties/Responsibilities:
- Remove trash, break down cardboard boxes, and assist in the University recycling efforts.
Skills and Abilities:
- Ability to communicate effectively.
- Ability to interact with the public in a friendly, polite, and courteous manner.
- Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
- Be familiar with seasoning requirements and kitchen equipment.
- Cook a variety of foods in large and small quantities.
- Follow safety and sanitation standards and practices.
- Keep accurate records.
- Read, understand and follow recipes, directions, safety labels, equipment operations manuals, etc.
- Work harmoniously with others in variable temperatures, close confines, noise, stressful situations, and workloads.