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MS
Montana State University
Assistant Banquet Manager
Career Insights for Busser / Banquet Worker / Cafeteria Attendant
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What they do
A Busser, Banquet Worker, or Cafeteria Attendant assists with food service at a restaurant, large banquet hall or cafeteria. Removes used dishes, sets tables with clean dishes and linens, replenishes foods served at food stations or buffet tables, and provides water, coffee or other beverages for patrons.
$33,131 / year median in Montana
+8% projected growth
Job Description
Culinary Services Division (CSD), a division of Auxiliary Services, provides meals and specialty beverages for over 18,000 customers daily and is an integral part of campus life and the overall college experience. CSD proudly provides Montana State University students with not only a repertoire of various cuisines, cooking styles, and flavors, but a comfortable atmosphere to meet friends, study, and simply relax. The division is comprised of 2 residential dining halls, a commissary kitchen, several retail operations including 4 coffee shops, Chick-fil-A, the Union Market and Bobcat Grill, Brick Breeden Fieldhouse and Bobcat Stadium Concessions, Fork in the Road food truck, MSU Catering, Indulge In-House Bakery, and the Farm to Campus Program. University Catering provides full catering services for campus and other contracted events. A sample of the 2000+ events worked per year include: VIP meals, banquets, buffets, served meals, coffee breaks, drop-offs, and boxed meals. The number of catered events can be upwards of 15-35 daily. Duties and Responsibilities Reporting to the Banquet Manager, the Assistant Banquet Manager is a working supervisory position that assists with managing the catering backhall production, deliveries, and associated personnel. Actively manages the back-hall production area including event set-up, food presentation, service, cleanup activities, and storage of catering items. Ensures client's expectations are met (presentation/service, food quality, etc) Supervises and schedules the 50+ student and temporary staff and assists with directing the Floor Supervisor team Performs duties related to hiring, training, performance management, etc. Oversees 2 Backhall Floor Supervises in their daily duties. Assists with a variety of administrative duties such as student/temporary staff payroll, inventory, supply orders, production sheets, etc. May design, research, and actively set decorations for events Assists clients with facility set-up and coordinates with other campus entities as needed. Participates with the catering team during menu and recipe development. Assists with controlling food and labor costs. Ensures equipment and the catering vehicle fleet is in good repair and operational. Familiar with trending catering ideas and suggests strategies for presentation and service. Ensures compliance with FDA codes and as directed by MSU's Registered Sanitarian for sanitation guidelines and food handling and storage. Steps in to act as the the Banquet Manager during absences to manage the backhall. And actively participates as a member of the team while performing other duties in support of the department's mission. This is a permanent position with the University. If you are a student of MSU and seek a student worker position, please go to: http://www.montana.edu/comeworkwithus/ . Everyone is welcome to apply/interview for this position but the Culinary Services Department lacks the necessary funding to provide sponsorship at this time. Required Qualifications - Experience, Education, Knowledge & Skills Progressively responsible management experience in the food service or hospitality industries or an equivalent combination of relevant education and experience . Supervisory experience coordinating, directing, and evaluating the work of others. Proficient experience using computers and various software packages. Extensive experience providing excellent front line customer service to a variety of individuals. Preferred Qualifications - Experience, Education, Knowledge & Skills Advanced degree or certificate in the hospitality, culinary arts, or a closely related fields. Experience executing multiple catering events and food deliveries. Experience with inventory control. Experience ordering food and supplies. The Successful Candidate Will Work effectively and efficiently in close cooperation with CS staff in a team-oriented environment Exude enthusiasm, and have a high level of integrity and customer orientation while interacting with a wide range of individuals Maintain composure while working with a broad spectrum of personalities under stress, pressure, and time sensitive demands of the job Exercise good judgment concerning taste, palatability, and aesthetics of food quality Have strong computer skills Possess solid problem-solving skills Work effectively in a fast-paced, team-oriented environment Exhibit design creativity and interest in industry trends Exhibit leadership and team building skills Be self-motivated, adapt to frequently changing priorities, and able to organize and prioritize multiple work assignments and meet deadlines Exercise good judgment and make consistent decisions Be able to operate and maintain departmental equipment Be knowledgeable about State and Federal health and food safety guidelines Represent the department and the University to others in a professional and courteous manner Position Special Requirements/Additional Information This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time. Must possess a valid driver's license and meet all State of Montana requirements to operate State/University vehicles. Please do not send a copy of your driver's license at this time. (If the successful candidate possesses a valid out-of-state driver's license, the candidate must obtain a valid Montana driver's license within 60 days.) Work schedule will vary from week to week depending on the needs of the department. Will work early mornings, evenings, nights, weekends, long hours, consecutive days during busy periods, and occasional holidays as the school and event schedule demands. Will work outside in inclement weather. Possess an 8-hour management sanitation certification or have the ability to become certified. Must have the ability to understand and communicate in English with adequate proficiency to follow directions from supervisor, read and understand safety guidelines and directions to prevent accidents or injuries from occurring, and communicate effectively with customers (staff, visitors, students) by listening and speaking clearly to them. Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. Normal office, kitchen, service areas, cooler, freezer, and dock environments. Stationary and/or moving about for long periods of time. Frequently moving all sorts of shapes and sizes of food service delivery and presentation items weighing up to 30lbs; occasionally moving containers weighing up to 50lbs. Gripping handles on small kitchen utensils and other equipment. Performing repetitive motions related to job duties. Exposure to cleaning chemicals on a daily basis. Occasionally work outside and in inclement weather. This position has supervisory duties? Yes Posting Detail Information Number of Vacancies 1 Desired Start Date Upon completion of a successful search. Position End Date (if temporary) Open Date Close Date Applications will be: Screening of applications will begin on July 27, 2026 ; however, applications will continue to be accepted until an adequate applicant pool has been established. Special Instructions Please address the qualifications in your cover letter and resume. Questions?