East Lansing, Michigan, United States Culinary Services Dining Operations 40001192
Area of Interest:
Residential and Hospitality Services Full Time/Part Time:
Full Time (90-100%)
Group:
Professional Supervisory- APSA Union/Non-Union:
Union Support Staff Opening on: Sep 9 2026 Closing at: Sep 22 2026 - 23:55 EDT 10 Salary Commensurate with Experience Residential And Hospitality Services 1164828 Working/Functional Title Shaw Dining Services Assistant Manager Position Summary You will direct the food service staff in the preparation and service of food in a residence hall serving unit, ensuring high-quality culinary standards, exceptional customer service, and a welcoming environment for students, staff, and guests.
Staff Leadership & Direction:
Directs the food service staff in preparation and service of food in a residence hall serving unit, including student employees, on-call workers, and full-time personnel.
Production & Quality Control:
Monitors daily food production and presentation to ensure that meals are served in conformance with prescribed menus, recipes, and quality standards.
Staff Development:
Implements comprehensive training programs for support staff regarding food safety, station operations, and equipment usage.
Customer Relations:
Receives customer concerns or suggestions and proactively resolves them to maintain high satisfaction levels.
Safety & Compliance:
Enforces strict health, safety, and sanitation standards (ServSafe) across all kitchen production and dining areas. All positions in RHS are designated as critical status. In the event of a university closure, modification, or suspension of operations due to snow or other emergency condition, persons in this position are expected to make all reasonable attempts to report to work as scheduled for the duration of the closure/suspension. If a person has an approved remote work agreement to work a portion of their normally scheduled work hours remotely, they may be called upon to work on-site to serve the MSU community. Minimum Requirements Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Hotel Restaurant and Institutions Management, Business Administration, Dietetics, Food Systems and Economics Management or Nutrition; one to three years of related and progressively more responsible or expansive work experience in customer relations, food service practices, sanitation and safety procedures, familiarity with food preparation equipment, accounting skills and supervisory and managerial experience; or an equivalent combination of education and experience.