Position Overview The Front Desk Administrator is the first point of contact for families, students, and visitors at Mobius. This role is responsible for creating a welcoming, organized, and efficient front desk environment while supporting daily operations, family communication, and student safety. The ideal candidate is friendly, detail-oriented, and thrives in a fast-paced, child-centered setting. Key ResponsibilitiesFamily Communication & Customer Service Answer phones and respond to emails in a professional, friendly, and timely manner Communicate clearly with parents regarding programs, schedules, billing questions, and general inquiries Provide solutions-oriented support for parent concerns or issues Maintain a positive and welcoming presence for all families and visitors Front Desk Operations Greet students and families daily with a warm and professional demeanor Manage student check-in and check-out procedures with accuracy and efficiency Respond to parent pickup texts, call students for dismissal, and ensure proper checkout in the system Maintain a safe and organized front desk environment at all times Transportation & Rosters Update and maintain all transportation rosters, including: Daily bus rosters Field trip rosters Full-day and special program rosters Keep all transportation binders accurate, organized, and up to date Communicate any roster changes clearly with staff and leadership Administrative Support Manage and update spreadsheets related to attendance, field trips, and programming Create and maintain organized lists of students for full days, events, and special programs Assist Directors and leadership team with administrative tasks as needed Support operational organization to ensure smooth daily programming Student Supervision & Incident Response Support students at the front desk area, ensuring safety and appropriate behavior Respond to minor incidents, including basic first aid and behavior support Communicate incidents clearly to leadership and families when needed Center Operations Open and/or close the center following established procedures when scheduled Ensure front desk readiness at the start and end of each day Assist with maintaining overall organization and cleanliness of the front desk and entry areas Qualifications Strong communication and customer service skills Highly organized with strong attention to detail Ability to multitask and stay calm in a fast-paced environment Comfortable using systems such as Procare, spreadsheets, and basic office tools Experience working with children or in a school/childcare setting preferred

Compensation & Schedule Pay Range:

$15-$18 per hour (based on experience)

School Year Hours:

Approximately 1:30 PM - 6:30

PM, Monday-Friday Summer Hours:

Up to 40 hours per week, with shifts varying based on program needs Flexibility required for full days, school breaks, and special events What We're Looking For Friendly, positive, and professional demeanor Strong problem-solving skills and ability to think on your feet Team player who is willing to jump in wherever needed Someone who genuinely enjoys working with families and children

Pay:

$15.00 - $18.00 per hour

Work Location:

In person