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GV
Grand Village at Clear Creek
Front Desk Concierge
Entry-Level JobVerifiedNo experience needed
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Based on Arkansas data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$35,412 / year median in Arkansas
+13% projected growth
Job Description
Overview We are seeking a dedicated and professional Front Desk Concierge for a senior living community. The hours are from 8 AM - 4 PM, Monday - Wednesday. The ideal candidate will be the first point of contact for our residents and visitors, providing exceptional customer service . This role requires strong communication skills, patience, attention to detail, and the ability to manage multiple tasks efficiently. Responsibilities Greet and assist residents and visitors in a friendly and professional manner. Manage multi-line phone systems, directing calls appropriately while maintaining excellent phone etiquette. Perform data entry tasks, including but not limited to maintenance requests and transportation. Provide administrative support Assist with resident inquiries, ensuring all resident needs are addressed promptly. Collaborate with team members to ensure smooth operations. Skills Proficient in Microsoft Office Suite (Word, Excel) and Google Workspace. Strong computer literacy with the ability to learn new software quickly. Excellent organizational skills Previous front desk or office management experience preferred but not required Strong typing skills with a focus on accuracy in data entry tasks. Demonstrated time management skills to prioritize tasks effectively.