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South Coast Plaza

Concierge

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$43,387 / year median in California

+11% projected growth

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Job Description

South Coast Plaza is hiring for a Concierge to join their Guest Services Team! South Coast Plaza is a global shopping destination with more than 250 extraordinary boutiques, critically acclaimed restaurants and the celebrated Segerstrom theater.
Company Philosophy:
South Coast Plaza is committed to providing excellent customer service for our tenants and customers. We have highly motivated employees who are committed to exceeding our customers every expectation. We expect spotless, safe and impeccably maintained properties. Employees are expected to exhibit a positive attitude. Every person you interact with deserves service, courtesy, attention, promptness, solutions and a smile! Qualifications for this position include, but are not limited to: Provide excellent customer service and organizational skills. Give directions to South Coast Plaza retailers and restaurants. Answer questions about Center hours. Effectively communicate information to guests. Manage a handheld radio. Ability to provide flexible availability. Must be able to workdays, afternoons, evenings and weekends as needed. At least a year of customer service-related experience and/or training in a similar capacity.
Job Type:
Full-time Pay:
$22.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Free parking Health insurance Paid sick time Paid time off Parental leave Referral program Vision insurance Ability to
Commute:
Costa Mesa, CA 92626 (Required)
Work Location:
In person