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Barnes Consulting HR
Front Desk & Cryotherapy Technician
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Job Description
Front Desk & Cryotherapy Technician Barnes Consulting HR Costa Mesa, CA Job Details Part-time $25 an hour 5 hours ago Qualifications CPR Certification Customer communication Patient scheduling systems Store closing procedures Service scheduling Sanitation Direct client contact Fitness sales Attention to detail Reservation systems Stocking POS systems Full Job Description About the Role Our client is looking to fill a part time (12-15 hours per week to start) dual role combining front desk operations and non-medical device management for one of our clients. You'll be the face of the company - creating exceptional guest experiences, running our front desk smoothly, and confidently operating cryotherapy, infrared sauna, and other non-medical services.
Key Responsibilities:
Client Experience & Front Desk- Warmly welcome clients and create a positive first impression.
- Manage scheduling, confirmations, and check-ins/outs.
- Educate clients on memberships, specials, and promotions.
- Handle payments, invoices, and maintain accurate client profiles.
- Communicate effectively with the owner and medical staff.
- Uphold cleanliness and organization of the front desk, lounge, and service rooms. Cryotherapy & Wellness Devices
- Safely operate and monitor cryotherapy, infrared sauna, and other equipment (training provided).
- Guide clients through sessions, explaining protocols and safety procedures.
- Ensure treatment rooms are sanitized and stocked between clients. Sales & Growth Mindset
- Share specials and loyalty programs naturally during checkout.
- Follow up on leads or walk-ins; assist in membership sales.
- Support social media efforts with photos, updates, or special event promotion. Requirements
- 1+ year in a client-facing role (spa, med spa, fitness, or hospitality).
- Excellent communication and multitasking skills.
- Tech-savvy with scheduling/POS systems (Aesthetic Record, Stripe, or similar).
- Reliable, trustworthy, and detail-oriented.
- Ability to work independently, including opening/closing duties.
- CPR certification or medical assistant experience is a plus.