Part-Time Resident Services Coordinator / Concierge Sares Regis Operating Company, L.P.

• 3.

6 Cupertino, CA Job Details Part-time $25 an hour 1 hour ago Benefits Health insurance Dental insurance Vision insurance 401(k) matching Qualifications Customer communication Microsoft Excel Property management tools Microsoft Outlook Driver's License Customer engagement Resident rapport building Relationship management Handling customer service requests

Full Job Description Overview:

Explore New Opportunities Across Our Portfolio! Sares Regis Group Residential of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on multifamily communities in the western U.S. Since its founding in 1993, SRG Residential has developed and acquired more than $7 billion in commercial and residential assets. The company manages a portfolio of approximately 42,000 apartment units.

OPPORTUNITY

RESIDENT

SERVICES COORDINATOR / CONCIERGE

• CUPERTINO, CA

• DAYS/HOURS REQUIRED

  TUESDAY
• SATURDAY, 10:30AM
• 2:30PM
• Sares Regis Group is seeking an experienced customer service professional to work at our beautiful 204-unit community, Nineteen800!

This is a great career opportunity in an ideal location!

Essential Functions:

Responsible for greeting prospects, guests and visitors as they arrive to our community Provide a personalized experience, with emphasis on care and convenience for our future and current residents Engage with residents, fostering an ongoing, positive relationship while confirming their expectations are being fulfilled Respond to resident complaints and concerns in a timely and professional manner, making sure every situation handled ends with gratification Act as the communication center providing residents community happenings daily, weekly, or monthly via the computer portal and postings. Plan, promote and deliver resident events and activities ensuring resident's find value outside the walls of their apartment home Identify, communicate and implement opportunities to improve resident happiness and service.

QUALIFICATIONS

Must have excellent customer service experience with ability to pass fair housing exam. Must have at least 1 year of relevant experience. Ability to effectively communicate both written and verbal. Experience with file audits, customer service and resident engagement a must! Ability to work independently without direct supervision. Must have knowledge of operations software used at the property level; Outlook, Internet software, EXCEL, and WORD. Current driver's license and auto insurance. Able to work weekends and overtime as job requires. Salary is $25.00/hour. We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. Sick time accrual is provided in accordance with law.

PLEASE APPLY ONLINE AT

SARES

REGIS CAREERS WEBSITE EQUAL OPPORTUNITY EMPLOYER

All positions contingent on completion of successful background screen and drug test. PM21