Pre-Arrival Specialist Hyatt Vacation Club at The Welk - 2.3 Escondido, CA Job Details Full-time $25 an hour 11 hours ago Benefits Free parking Health insurance Dental insurance 401(k) Tuition reimbursement Vision insurance Employee discount Credit union membership Qualifications Proactive hotel and accommodations guest assistance Email customer support Safety protocol adherence Greeting customers Answering guest questions Entry level

Full Job Description Hourly Rate:

$25.00 Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Pre-Arrival Specialist at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories where everyone is connected by care and inclusivity.

Hourly Rate:

$25.00 Full Time, 1st/2nd shift Weekends and Holidays Required Where great benefits lead to a life fulfilled . Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities Benefit Eligibility will vary by position S ite Specific Perks Free On-Site Parking Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Stipend for work shoes As a Pre-Arrival Specialist, a typical day will include: Creates, Maintains, and updates the pre-arrival templates and Owner communications. Coordinates with other departments to conduct routine maintenance. Replies to all Vacation Planning emails/calls within the specified time frame. Corresponds with guests regarding villa location and other special requests. Communicates special requests to other departments and/or VIP amenities. Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Contribute to team goals. Always follow company policies and safety procedures. To Become a Pre-Arrival Specialist at

HVC :

Available to work various shifts, holidays, and both weekend days. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.