Job Summary We are seeking an energetic and detail-oriented Salon Co-ordinator / Front Desk Concierge to join our boutique salon team. This vital role combines exceptional customer service with efficient salon coordinating, ensuring a seamless experience for clients and smooth daily operations. As the first point of contact, you will create a welcoming atmosphere, manage appointments, handle inquiries, and support administrative tasks with professionalism and enthusiasm. Your proactive approach and organizational skills will help elevate our salon's reputation and client satisfaction. Responsibilities Greet clients warmly upon arrival, providing excellent customer service and ensuring a positive first impression. Manage phone systems, answer inquiries promptly, and direct guests to waiting area / stylists chair offering beverages. Schedule appointments accurately using scheduling software, confirming bookings with clients and staff. Maintain a clean, organized front desk & salon area, including light cleaning, and maintaining all areas of the salon are stocked with towels, capes, beverages throughout the day, to ensure a flow as clients come and go. Assist with administrative tasks such as answering emails, managing google and yelp requests, and handling client communications Support salon Owner with duties including inventory tracking, supply ordering, and maintaining salon equipment Coordinate / support stylists and staff to ensure smooth daily operations and timely client service delivery Experience Previous office management or front desk experience in a salon or similar service environment preferred General computer literacy or familiarity with salon software booking systems. Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting Demonstrated customer service skills with a friendly, professional demeanor Experience handling multi-line phone systems and phone reception duties required Personal assistant or clerical experience that showcases strong time management and communication skills Join us to be part of a vibrant team dedicated to delivering exceptional beauty experiences! We value professionalism, enthusiasm, and a passion for creating welcoming environments where clients feel valued from the moment they walk through our doors. This paid position offers an exciting opportunity to develop your administrative skills while contributing to the success of our boutique salon.

Pay:

From $20.00 per hour Expected hours: 30.0 - 35.0 per week

Work Location:

In person