SKN Concierge

•Front Office Coordinator 25 SKN Medical Aesthetics Rancho Cucamonga, CA Job Details Part-time | Full-time $21

•$26 an hour 16 hours ago Benefits Employee discount Flexible schedule Qualifications Computer operation Phone communication Administrative experience High school diploma or GED Image content creation Computer skills Beauty & cosmetics sales Productivity software Office phone management Retail sales

Full Job Description We're Hiring:

SKN Concierge

•Front Office Coordinator Part-Time or Full-Time | Flexible Schedule | Monday-Saturday 25 SKN is looking for an exceptional SKN Concierge to become the face of our front office and an important part of the 25 SKN experience. We're not looking for someone to simply sit behind a front desk and answer phones. We're looking for the person who sets the tone. Someone who remembers a patient's name. Who notices when the retail wall needs attention. Who can turn an Instagram inquiry into an appointment. Who keeps the schedule organized, makes checkout effortless, confidently talks about skincare and services, and somehow still notices that a patient needs a water before they even ask. If you're warm, polished, organized, creative, sales-savvy, and genuinely love taking care of people, you might be our person.

WHAT YOU'LL DO

As our SKN Concierge, you'll help own the front-of-house experience, including: Welcoming and checking patients in and out Scheduling and managing appointments Answering phones, texts, emails, and patient inquiries Managing and following up with new patient leads Processing payments Managing cancellations and waitlists Rebooking patients Assisting with memberships, packages, and promotions Supporting retail skincare and service sales Keeping the reception and retail areas polished and organized Assisting with social media and content Creating simple branded materials in Canva Supporting events and patient experiences Coordinating appointments with brand reps and vendors Assisting the Business Owner / Office Manager with administrative projects Helping keep the day running smoothly behind the scenes

REQUIREMENTS

High school diploma or equivalent Previous front-office, hospitality, customer-service, sales, or administrative experience Exceptional customer-service skills Excellent communication and telephone etiquette Strong organization and attention to detail Strong computer and technology skills Proficiency with common office programs Working knowledge of Canva Comfortable with social media and content Comfortable discussing pricing, services, memberships, and retail products Ability to multitask in a fast-paced environment Professional, polished, dependable, and proactive

WE'D REALLY LOVE IF YOU

HAVE... Some college education Medical aesthetics or medspa experience Front-office experience in aesthetics, dermatology, plastic surgery, wellness, beauty, or luxury hospitality Aesthetic scheduling or EMR experience Lead-management/CRM experience Retail or service sales experience Professional skincare knowledge Social media/content creation experience Strong Canva skills Event-planning experience Administrative assistant experience Medical aesthetics experience is highly preferred .

SALES + PATIENT EXPERIENCE

At 25 SKN, sales should feel like service. You'll help patients understand our treatments, memberships, packages, promotions, and professional skincare while supporting rebooking, lead conversion, and retail goals.

SOCIAL + BRAND

We're building the 25 SKN brand, and our SKN Concierge will be part of it. You'll help with social media content, behind-the-scenes moments, product features, promotions, launches, patient events, and simple branded materials using Canva.

EVENTS + THE FUN STUFF

You'll also help us bring the 25 SKN experience outside the treatment room.

That may include:

Patient appreciation events Open houses Treatment or product launches Brand events Educational events Giveaways and promotions Vendor collaborations Community partnerships You'll help with planning, invitations, RSVPs, vendors, setup, promotion, and making sure the details come together.

COMPENSATION & SCHEDULE

Pay:

$21.00

•26.00 per hour

Employment:

Part-Time or Full-Time Schedule:

Flexible, Monday-Saturday Scheduling will be based on patient demand, practice needs, and mutually agreed availability. Shifts may include daytime and evening hours. Saturday availability is preferred.

GROW WITH US 25 SKN

is creating a modern medical aesthetics experience centered around healthy skin, thoughtful rejuvenation, natural-looking results, and exceptional patient care. We're building a team that values hospitality, education, attention to detail, integrity, creativity, and genuine connection with our patients. If you're the kind of person who can run the front desk beautifully, make patients feel at home, help grow the business, and have fun doing it, we'd love to meet you!

Pay:

$21.00

•$26.00 per hour Expected hours: 20.0

•40.0 per week

Benefits:

Employee discount Flexible schedule

Work Location:

In person