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Vi Living

Concierge On Call

Career Insights for Concierge

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$34,852 / year median in Florida

+13% projected growth

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Job Description

Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi.
What We Offer:
Competitive pay Exceptional benefits Generous Paid Time Off - start accruing on day one 401k with company match Paid maternity and paternity benefits Award-winning training and development Tuition Reimbursement Luxury work environment Meaningful and rewarding work Vi at Bentley Village is located at 2315 Leisure Lane, Naples, FL 34110 Concierge On Call, 4-8 hours shifts An opportunity exists on our highly accomplished resident services team to welcome and direct all residents and guests of the community. This selected candidate will answer resident questions; address simple resident needs, monitor the emergency response and other community systems, receive and direct all incoming calls. Realistic Job Preview - Concierge Qualified applicants will preferably possess prior experience in a customer service environment. Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.
Additional requirements include:
Excellent oral communication skills including a clear speaking voice. Excellent organizational skills and ability to manage multiple tasks. Ability to deal with stress and act responsibly with good judgment in an emergency situation. Ability to use a resident and customer- focused approach to problem solving. This position requires compliance with Florida's Care Provider Background Screening process. Please see the Clearinghouse screening information here: https://info.flclearinghouse.com.

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Dental Insurance
  • 401(k) Plans