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DA
Discount Auto Sales of Miami
Front Desk Administrator
Career Insights for Concierge
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Based on Florida data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$34,852 / year median in Florida
+13% projected growth
Job Description
Job Summary We are seeking a professional and organized Front Desk Administrator to serve as the first point of contact for our organization. The ideal candidate will manage client and phone communications, provide exceptional customer service, and ensure smooth daily operations at the front desk. This role requires strong computer skills, excellent communication abilities, and a friendly demeanor to create a welcoming environment for visitors and clients. Duties Greet and assist visitors, clients, and staff in a courteous and professional manner Manage incoming phone calls, directing inquiries appropriately and taking detailed messages when necessary Handle client communication efficiently, addressing questions or concerns promptly and professionally Maintain organized records of visitor logs, appointments, and correspondence Perform basic administrative tasks such as data entry, scheduling, and managing office supplies Collaborate with team members to ensure seamless daily operations at the front desk Ensure the reception area remains tidy and welcoming at all times Skills Strong computer skills, including proficiency with office software such as MS Office or Google Workspace Excellent verbal and written communication skills for effective client interaction Ability to multitask efficiently in a fast-paced environment Professional appearance and friendly demeanor to create a positive first impression Organizational skills to manage multiple responsibilities with attention to detail Problem-solving abilities to handle unexpected situations calmly and effectively