Front Desk Concierge The Spa at West Glen West Des Moines, IA Job Details Full-time $18 - $21 an hour 21 hours ago Benefits Health insurance Dental insurance Paid time off Employee discount Qualifications Customer records maintenance Computer operation Confidential information handling Customer relationship building Phone communication Payment processing Computer literacy Client rapport building Greeting customers Client inquiry handling Accurate transaction records management Medical administrative support Concierge services Task prioritization Organizational skills Multi-line phone systems Handling patient inquiries Communication skills Technical Proficiency Patient scheduling via phone Entry level Office phone management Quality data entry Customer data entry Full Job Description Job Summary We are seeking a dynamic and welcoming Front Desk Concierge to serve as the first point of contact for patients, clients, and staff. This energetic role requires a professional who excels in customer service, organization, and multitasking. As a Front Desk Concierge, you will manage front desk operations, handle a multi-line phone system, coordinate appointments, and provide exceptional support to ensure smooth daily functions. Your positive attitude and strong communication skills will help create a warm, efficient environment that reflects our commitment to excellence and client satisfaction. This paid position offers an exciting opportunity to develop your administrative and customer service skills in a fast-paced setting. Duties Greet and assist clients with a warm, positive attitude Schedule appointments and manage calendars Answer phones and respond to client inquiries Process payments and maintain accurate records Support daily spa operations and client experience Experience Previous reception, hospitality, or medical office experience preferred Excellent communication and customer service skils Strong organizational skills with the ability to prioritize tasks effectively in a busy environment Proven ability to handle confidential information discreetly while maintaining accuracy in data entry and record keeping Computer proficiency and attention to detail We are needing someone to work 4 days/week (Tuesday - Friday), plus 1 Saturday/month. If you're passionate about beauty, wellness, and creating outstanding client experiences, we'd love to hear from you!

Pay:

$18.00 - $21.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off

Work Location:

In person