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FV
Freedom Village of Holland Michigan
Concierge
Entry-Level JobVerifiedNo experience needed
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$36,674 / year median in Illinois
+12% projected growth
Job Description
When you work at The Clarendale of Addison , you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life! The Clarendale of Addison is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community! Shift needed full-time 7:00 AM- 3:00 PM, every other weekend Starting pay is $16.00. Here are a few of the daily responsibilities of a
Concierge:
Provide ongoing telephone coverage. Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating. Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery Prepare maintenance work orders as requested by residents and staff Assist the Business Office Manager with projects/assignments. Here are a few of the qualifications we need you to have: High school diploma or general education degree (GED) required Familiarity with Microsoft Office Suite products Must demonstrate excellent telephone communication skills Clarendale of Addison fully embraces a culture of hospitality. To that end, we include the following hospitality promises in all of our job descriptions. LCS Hospitality Promises- We greet residents, employees and guests warmly, by name and with a smile.
- We treat everyone with courteous respect.
- We strive to anticipate resident, employee, and guest needs and act accordingly.
- We listen and respond enthusiastically in a timely manner.
- We hold ourselves and one another accountable.
- We embrace and value our differences.