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CO
Clarendale of Algonquin
Front Desk Concierge (Part-Time, Afternoon/Evening)
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$36,674 / year median in Illinois
+12% projected growth
Job Description
When you work at Clarendale of Algonquin, you have a front-row seat to the amazing life stories of the wisest people on earth. You are also part of an extraordinary company that is investing in the future of senior living by investing in you. Don't just do a job; be part of an extraordinary life! We are currently seeking a hospitality-focused Concierge to join our team. Our Concierges are the first people that visitors encounter at the front desk in our community, and they set the tone for the welcoming, friendly, professional experience we want all residents and guests to have at Clarendale. Here are a few of the daily responsibilities: Greet and welcome residents, family members, guests, vendors, and all visitors in a warm and professional manner. Answer the main inbound phone line for the community and transfer callers to the appropriate place to address their needs. Support residents by tracking registration for outings, programming key fobs and pendants, coordinating package delivery, and entering maintenance requests into the helpdesk portal. Ensure the front desk and lobby areas remain clean, organized, and welcoming environments. Follow proper security procedures at opening and closing.
Administrative tasks like maintaining spreadsheets and drafting communication in Microsoft Word. Here are a few of the qualifications we need you to have: High school diploma or general education degree (GED) required. Previous experience in hospitality or customer service required. Strong communication skills (both verbal and written). A positive and professional attitude with a willingness to help others. Proficiency in Microsoft Word and Excel.