A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
This position is for a Brand Concierge. The role is working 32 hours per week within the Bowling Green Plant.
Responsibilities:
Content creation and storytelling Plan, capture, and produce high-quality video, photo, and simple design assets that tell the Bowling Green Assembly story across internal and external channels. Own day-to-day production of leadership and huddle videos, events where BGA is represented, plant b-roll and evergreen footage, and short-form assets for various channels. Maintain and continually improve a shared library of BGA-specific assets (b-roll, stills, graphics, decks) that can be quickly repurposed for media
BH3.1, VIP
visits, tours, recruiting, and recognition. Tours, visits, and plant experience Support and enhance the BGA visitor experience and visitor storytelling by modernizing visuals, creating mementos, and capturing stories. Support logistics and on-the-ground production for key plant experiences, including Build Your Own/engine build activities, VIP and customer visits, and employee engagement events. Apps and Digital engagement Develop platform-ready content for employee apps and related digital channels, including copy, visuals, short videos,. Use available metrics and feedback to suggest practical improvements to content formats, timing, and topics.
BH4.1RB4.2BH4.3
Organization and repeatable workflows Maintain organized project folders, trackers, and simple runbooks for repeatable activities such as tours, BYO events, recurring meetings, and standard visitor experiences. Build checklists and timelines that keep content production and event logistics on track and visible to stakeholders. Collaboration and ways of working Build strong working relationships with plant leaders, , and external stakeholders. Bring a calm, solutions-oriented approach to fast-moving situations and last-minute changes.
Requirements:
2+ years of experience in marketing, content production, communications, events, or a closely related field.
Demonstrated experience:
Producing short-form video and photography (planning, basic shooting, and editing/packaging). Supporting events or visits that require coordination across multiple stakeholders. Managing multiple projects and details simultaneously with a high degree of organization. Exceptional attention to detail, follow through, and personal organization. Design skills (layout, simple graphics, photo retouching, etc.) and an eye for strong visual storytelling. Photography and videography, plus editing and final production experience. Experience in a manufacturing, automotive, or industrial environment is a plus. Education Background in one of the following: Communications, Journalism, Public Relations Marketing or Digital Marketing Film/Media Production or Broadcast Production Graphic Design, Visual Communication, or related creative discipline
