POSITION TITLE

QSR Team Member

REPORTS TO

Management

POSITION SUMMARY

The Team Member greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position.

TASKS AND RESPONSIBILITIES

Team member exhibits a cheerful and helpful manner while greeting guests and preparing their orders and trying to upsale and promote new items. Demonstrates a complete understanding of menu items and explains them to guests accurately. Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change. Performs cash counts when starting and ending a shift accounting for all money and credit card receipts. Prepares food neatly, according to recipes and in a timely manner. Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift. Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up. Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to all quality standards, recipes and procedures as outlined in the location operation manual. Performs light paperwork duties as assigned. Completes required training courses as directed.

ESSENTIAL FUNCTIONS

Ability to understand and implement written and verbal instruction.

Physical:

Must be able to work any area of the restaurant when needed and to operate a computerized point of sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally. Full time/part time and day shift/night shift/weekend shift positions vary by location. Houchens Food Group is an equal opportunity employer. Hiring decisions are made without regard to race, color, sex, national origin, religion, disability, or pregnancy. Applicants may request accommodations based on religious beliefs, disability, or pregnancy. Subject to pre-employment background and drug screening. Notice Regarding the Use of Artificial Intelligence in Application Review Notice of AI Use in Job Application Review As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.

AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate's qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.