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Giri Hotel Management
Spa Concierge - Part Time
Entry-Level JobVerifiedNo experience needed
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$41,619 / year median in Maine
+13% projected growth
Job Description
Job Description We are seeking a warm and welcoming Spa Concierge to join our team at Anchorage by the Sea to delivery exceptional hospitality, ensuring seamless guest flow, and maintaining a serene, immaculate environment. This is a Part Time position located in Ogunquit, ME. The ideal candidate is passionate about wellness, attentive to guest needs, and committed to delivering exceptional service in a professional environment. Job Description We are seeking a warm and welcoming Spa Concierge to join our team at Anchorage by the Sea to delivery exceptional hospitality, ensuring seamless guest flow, and maintaining a serene, immaculate environment. This is a Part Time position located in Ogunquit, ME. The ideal candidate is passionate about wellness, attentive to guest needs, and committed to delivering exceptional service in a professional environment. Work Performed The Spa Concierge will provide high-quality and luxury experience to guests, helping to promote relaxation, wellness, and overall guest satisfaction.
Guest Experience:
Provide warm, attentive, and personalized service to all guests Greet all guests warmly and professionally, ensuring a refined and welcoming first impression. Manage appointment scheduling, confirmations, and check-in/check-out procedures using spa booking/POS systems. Communicating with guests via Canary/ Hotel application to promote Spa services and daily specials. Handle phone calls, emails, and guest inquiries with professionalism and efficiency. Process payments accurately and promote retail products and spa services when appropriate. Coordinate service flow with estheticians and therapists to ensure punctual, seamless experiences. Maintain confidentiality and always uphold luxury service standards. Stay up to date with Spa Closing procedure. Maintain Retail Area in immaculate condition. Process Monthly Inventory count in team effort with Spa Director. Maintain cleanliness of work areas throughout shift; sanitize and properly store tools and equipment at the end of each shift. Promote and upselling treatments, Meditation Sessions Yoga Sessions as well as retail suited to guest needs. Keep up to date with current techniques and modalities related to the field of work. Periodically ascertain guest comfort, safety, and privacy throughout the service, directing all efforts toward guest satisfaction. Handle guest incidents in accordance with Giri Hotels Standard Operating Procedures and inform supervisor/manager as needed. Report on any treatment room defects to spa management to ensure prompt follow-up. Ensure uniform and appearance are tidy and professional, in line with grooming standards. Daily laundry duties Stocking supplies and monitoring inventory levels Perform other duties as assigned, requested or deemed necessary by management Requirements Previous experience in hospitality, spa, retail or front desk operations preferred Experience with spa booking systems Skilled in product education, cross selling and service enhancements Ability to work independently and manage time effectively Strong attention to detail and pride in maintaining high standards Flexible schedule, including weekends as needed High school education or equivalent experience Lifting up to 50 lbs. limited/Pushing up to 50 lbs Must be able to work independently Maintains a friendly, cheerful and courteous demeanor at all times Ability to work nights, weekends and holidays Must be able to work onsite at the hotel location Hours required: Part Time 24 hours per week for shifts Morning (AM);Afternoon (PM);Must be flexible;Weekends/ Holidays Proficiency in the English language Additional Preferred Skills/Qualities Second language is a plus, preferably Spanish or French Compensation $18 Hourly Benefits Optional 401k with employer match Employee discounts at participating hotels Option to sign up for on-demand pay with DailyPay Refer a friend- get paid extra when they join our team! Bonuses for name recognition and guest score Opportunities to grow
- one of the fastest-growing hotel companies How To Apply Apply HERE .
- our most impactful tasks and projects. At our core, Giri Hotels is a hospitality company, and all members of our team share a sense of cooperation and respect with our guests and one another. You are right for the team if you are: Happy
- nice to be around and friendly Humble
- willing to learn Helpful
- team player, always willing to pitch in, looking for ways to be productive Giri Hotel Management has been recognized for its growth in the hospitality industry.