Concierge - Part Time Trinity Health Senior Communities - 3.2 Ann Arbor, MI Job Details Part-time 13 hours ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance Qualifications Visitor query response Computer operation Phone communication Greeting customers Answering guest questions Phone call screening Resident rapport building Facilities maintenance customer service Computer skills Physical access control Emergency communication Communication skills Entry level

Full Job Description Employment Type:

Part time

Shift:

Night Shift Description:

Concierge -

Part-Time Location:

Glacier Hills, Ann Arbor, MI Are you dependable, calm under pressure, and enjoy helping others? Glacier Hills is looking for aConcierge to be a welcoming and reliable presence in our community during the midnight shift.

Schedule& Benefits:

Part-time, 6pm-2am Paid holidays and generous Paid Time Off (PTO) Opportunity to get paid daily - through DailyPay Up to $4,000 in tuition reimbursement annually! Discounts with major vendors; AT, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE! Day-1 low-cost medical, dental, and vision insurance plans. Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.

Key Responsibilities:

Greet and assist residents, guests, and vendors after hours Answer and direct calls, respond to inquiries, and relay important messages Monitor building access and maintain key control for common areas Facilitate after-hours maintenance requests and emergencies Enter and track work orders in the Worxhub system Post resident notices and assist with administrative tasks as needed Conduct nightly checks of entrances, doors, and common areas Respond to emergencies using our Emergency Broadcast system Maintain emergency contact lists and assist during critical events

What We're Looking For:

Excellent communication and problem-solving skills Professional, calm, and detail-oriented Ability to work independently and follow emergency protocols Comfortable using phones, email, and basic computer systems Physically able to walk the property and respond quickly as needed Be the calm and helpful presence our residents rely on after hours. Apply today to join the Glacier Hills team in creating a safe, warm, and welcoming community—24/7. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.