Concierge Wellness Receptionist at Longevity Health Institute (LHI) Are you energized by helping people feel truly seen, supported, and cared for? Do you thrive in a fast-paced, high-touch environment where excellence, compassion, and purpose matter? Longevity Health Institute (LHI) is a membership-based, concierge functional medicine and wellness practice dedicated to transforming lives—not rushing patients through appointments. We deliver personalized, proactive healthcare that focuses on long-term vitality, prevention, and whole-person wellness. We are seeking a Concierge Wellness Support Receptionist to assist our high-level concierge programs and support our growing membership community. This role is ideal for someone who loves people, communicates beautifully, and wants to be part of a mission-driven practice redefining healthcare. Why This Role Is Different We are not a traditional medical office We operate on a membership & concierge care model Patients are treated like members, not numbers You'll work closely with a team deeply committed to foundational health, longevity, and quality of life You will play a key role in creating a white-glove experience for our concierge members Who You Are You are: Healthy-minded and aligned with wellness-focused living Compassionate, honest, and service-oriented Energized by high-volume, high-touch environments Organized, detail-oriented, and proactive A calm, professional communicator—even when things move fast Excited to grow, learn, and contribute to something meaningful Experience in healthcare is a plus—but not required. We are happy to train the right person with the right mindset and heart. Core Values We Hire By At LHI, we hire and fire based on values.

You should resonate deeply with:

Healthy-Minded Compassionate Impeccable Work Ethic Growth Mindset Professional & Trustworthy Do the Right Thing—Always Key Responsibilities This role supports our concierge membership programs and daily office operations, including: Delivering an exceptional member and patient experience at every touchpoint Answering phones, texts, and messages with warmth, clarity, and timeliness Scheduling appointments Supporting concierge members with a high-level, personalized approach Verifying and maintaining accurate patient demographic information Collecting payments for services and membership programs EMR documentation and administrative support

Job Type:

Full-time Pay:

From $21.00 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Uniform allowance Vision insurance

Experience:

Customer service: 1 year (Required) Computer skills: 1 year (Required)

Work Location:

In person