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Salon FREDA

Guest Services

Entry-Level JobVerifiedNo experience needed

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Scorecard

Based on Michigan data

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$35,978 / year median in Michigan

+13% projected growth

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Job Description

Guest Services Salon
FREDA - 5.0
Novi, MI Job Details Part-time $14 - $15 an hour 1 day ago Benefits Flexible schedule Qualifications Hospitality Social media management Customer service Basic math Greeting customers Administrative experience Multi-line phone systems Retail math Appointment scheduling Guest services Full Job Description Key Responsibilities Greet clients warmly and professionally in person and on the phone Manage appointment scheduling and confirmations Process payments and handle retail transactions Encourage rebooking and recommend add-on services or products Respond to texts, calls, and social media inquiries Maintain a clean and organized front desk area Support staff with client flow and daily operations Promote specials, memberships, and packages Deliver exceptional customer service at all times Ideal Candidate Qualities Friendly, polished, and professional presence Strong communication skills (phone, text, and in-person) Organized and able to multitask under pressure Comfortable with sales and upselling retail/services Tech-savvy with booking software and social media Reliable, punctual, and trustworthy Positive attitude with high emotional intelligence Passion for the beauty, wellness, or hospitality industry What We Offer Supportive, empowering work environment Discounts on beauty services and products after 3 months. Growth potential within the company A beautiful, professional workplace
Job Type:
Part-time Pay:
$14.00 - $15.00 per hour
Benefits:
Flexible schedule
Work Location:
In person