Responsibilities and Duties

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

QUALIFICATIONS

High school diploma or GED Minimum two years experience / training in hospitality and/or customer service preferred Compassionate, patient and good communication skills Benefits Offered (for Part-Time Employees): Paid Time Off (PTO) Flexible ScheduleOn the job trainingEmployee Assistance Program (EAP)

Free Parking Other Compensation Programs:

Employee Referral BonusResident Referral Bonus Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer. We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.