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Canon Business Process Services, Inc.

Welcome Ambassador

Career Insights for Concierge

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$40,933 / year median in New York

+12% projected growth

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Job Description

Welcome Ambassador Canon Business Process Services, Inc. - 3.0 New York, NY Job Details Full-time $21 an hour 1 hour ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Life insurance Referral program Retirement plan Qualifications Hospitality Customer communication Serving clients English Microsoft Office High school diploma or GED Attention to detail Problem-solving Productivity software Critical thinking Full Job Description Canon Business Process Services is looking for an energetic and experienced customer service/concierge professional communications proficiency, both written and verbal. This position requires that candidates have a positive attitude, decorum, interpersonal skills, a friendly demeanor, the ability to multitask, and a passion for service and hospitality. Applicants must be skilled with the Microsoft Office suite as well as able to quickly learn new platforms. Work hours may require early mornings and/or late evenings depending on business needs and events. Professionals in this position are highly visible and must be able to adapt to changing circumstances, and demonstrate critical thinking in a fast pace environment.
Responsibilities:
Greet staff and guests entering the facility. Efficiently register guests and direct them to the person with whom they are meeting. Courteously address requests, solve problems, and ensure prompt follow up accordingly. Represent the client business with a professional appearance and demeanor at all times.
Preferred Qualities and Skills:
Professional, Composed, Polished and professional. Well-groomed appearance with a great demeanor for a financial corporate culture Passion for excellence and great enthusiasm in providing exceptional service standards Driven and motivated to perform at increasing levels of responsibility Customer service oriented, friendly, and courteous Fluent in English, both verbal and written exceptionally organized Previous customer and/or hospitality experience with a proven track record of success Problem solving skills and the ability to work effectively under pressure. Attention to detail Adept with the Microsoft Office suite and the ability to quickly learn new platforms
QUALIFICATIONS
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Be at least 18 years of age Posses a high school diploma or equivalent Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
Job Type:
Full-time Pay:
$21.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Vision insurance
Experience:
Microsoft Office:
1 year (Required)
Hospitality:
1 year (Required) Customer service: 1 year (Required)
Work Location:
In person