Resident Services Technology Specialist

Resident Services Technology Specialist Life Enriching Communities - 3.3 Montgomery, OH Job Details Part-time 1 day ago Benefits On-site gym Dental insurance Paid time off Vision insurance Opportunities for advancement Retirement plan Qualifications Customer service High school diploma or

GED Technical Proficiency Full Job Description Resident Services Technology Specialist Role Information Location:

Twin Lakes | 9840 Montgomery Road, Montgomery, OH 45242

Schedule:

Part-Time | 20 hours per week, Days, Flexible Shift Who We Are Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families. What You'll Love About Working Here At Life Enriching Communities, we believe exceptional care begins with an exceptional team. Alongside our warm and welcoming environment, we offer a package of: Health, Dental, Vision, Life, and Disability benefits Generous Paid Time Off (PTO) Retirement Fund with Company Match On-Site Gym Advancement opportunities Beautiful, state-of-the-art facilities A supportive team culture Work that truly makes a difference Excellent patient care ratios that support quality time with residents You, our Ideal Candidate The Resident Services Technology Specialist ensures that our residents receive the highest level of technical support in their home, to ensure they have the most memorable and genuine exceptional experience in this establishment. The Resident Services Technology Specialist is part of LEC"s drive to integrate new technology for both software and hardware. This position ensures that we provide upscale professional and guest service experiences. Responsibilities Work with the new resident's Sale Consultant and meet new residents early on in the process Provide a general technology orientation to new residents moving into Independent Living Become well versed in the community portal/Caremerge, for trouble shooting and entering new content Maintain current content from various departments, to ensure that all platforms provide accurate information Trouble shoot resident hardware and software issues to ensure performance Interface various software platforms (including, but not limited to: Sign-Up Genius, Survey Monkey, JotForm) Requirements Proficient in technology, with an aptitude to understand various platforms Strong communication and presentation skills High school diploma, or equivalent,required Demonstrate customer service, problem solving and multi-tasking skills Life Enriching Communities is an equal opportunity employer committed to workplace diversity and compliance with the applicable provisions of the Americans with Disabilities Act. We are a drug-free and tobacco-free workplace.