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Phagans' Cosmetology Colleges

Guest Services Coordinator

Career Insights for Concierge

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$41,281 / year median in Oregon

+15% projected growth

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Job Description

Guest Service Coordinator - Phagans' Central Oregon Beauty College in Bend Do you thrive in a busy environment where no two days are exactly the same? We're looking for a friendly, organized, and confident Guest Service Coordinator (GSC) to join our Bend Campus team. Our student salon is fast-paced and active, and the GSC plays a key role in keeping the front desk, appointments, students, and guest experience running smoothly. This is a great position for someone who enjoys working with people, is comfortable juggling multiple priorities, and can provide excellent customer service—even when the phones are ringing, clients are arriving, and the schedule is changing! What you'll do: Greet clients, students, and visitors and create a welcoming experience Answer incoming calls and assist clients with questions Schedule and coordinate student salon appointments Manage a busy appointment schedule and help maintain smooth clinic flow Process service and retail transactions using our POS system Work closely with students, educators, and campus leadership Help keep the front desk organized, accurate, and running efficiently The position also includes cash handling, daily reconciliation, and supporting student check-ins and clinic operations. You'll be a great fit if you are: Friendly and customer-focused, highly organized, comfortable with technology, a strong communicator, and able to stay calm and think on your feet in a high-volume environment . If you enjoy being the person who keeps things moving and loves helping both customers and coworkers, we'd love to hear from you! Apply today to join our Phagans' Central Oregon Beauty College team.
Pay:
$20.00 - $22.00 per hour
Benefits:
Employee discount Free parking Health insurance Paid time off
Work Location:
In person