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MILFORD HOSPITALITY GROUP INC

Guest Concierge

Pay: Not specified

Posted: 3 weeks ago

Location: Milford, PA (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/22/2026

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Based on Pennsylvania data

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$37,318 / year median in Pennsylvania

+8% projected growth

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Job Description

Job Overview:

The Guest Concierge will be responsible for ensuring the smooth operation of Guest Services and guest satisfaction

Responsibilities and Duties:

Knowledge of a room reservation system Understanding of the hotel room reservation process; check in, check out, etc. Greeting guests and making them feel welcome Hotel ambassador- share property knowledge Assigning rooms Processing payments Accommodating guest requests Work with the Director of Hotel Operations on guest amenities, room blocks, rate flex, etc. Check rooms daily to ensure proper cleanliness Oversee breakfast preparations