Fitness Floor Concierge Oxford Athletic Club - 3.4 Wexford, PA Job Details Part-time $12 - $14 an hour 3 days ago Benefits Employee discount Qualifications CPR Certification Guest relations Multitasking Interpersonal skills Attention to detail Full Job Description Oxford Athletic Club is the most extensive private health and fitness club in the Pittsburgh area and is nationally recognized by the Health & Fitness Association for excellence.

Job Title:

Fitness Floor Concierge Job Description:

We are looking for an enthusiastic and detail-oriented Fitness Floor Concierge to provide exceptional customer service and ensure the smooth operation of our fitness area. As a Fitness Floor Concierge, you will be responsible for assisting members with equipment use, maintaining the cleanliness and organization of the gym floor, and enforcing gym policies to promote a safe, welcoming, and high-end fitness experience. All shifts are needed

Key Responsibilities:

Provide Exceptional Customer Service:

Greet and assist all gym members and guests with a friendly, professional, and approachable demeanor.

Monitor and Maintain Fitness Floor:

Oversee the fitness area to ensure a clean, safe, and organized environment, including wiping down machines, organizing equipment, and removing any clutter. Assist with

Equipment Use:

Help members understand how to properly use equipment and provide assistance as needed during their workouts.

Enforce Gym Policies:

Ensure that gym policies (such as equipment usage, cleanliness, and safety guidelines) are followed to promote a respectful and efficient environment for all members.

Address Member Concerns:

Handle member feedback, questions, and concerns in a timely, positive, and solution-oriented manner.

Promote Safety:

Keep an eye on the floor to ensure the safety of members, making sure all equipment is used properly and safely. Maintain a

Clean Environment:

Regularly clean fitness equipment, ensure towels and supplies are stocked, and keep the floor free from any hazards or distractions. Collaborate with

Team:

Work closely with other team members to maintain a high level of service and ensure all aspects of the fitness area are well-managed.

Skills and Qualifications:

Excellent Customer Service:

Ability to interact with a diverse group of individuals in a friendly, positive, and professional manner.

Strong Communication Skills:

Ability to communicate clearly and effectively, both in person and through other communication methods (email, phone, etc.).

Knowledge of Fitness:

A basic understanding of gym equipment, exercises, and fitness protocols is preferred. Certification in fitness or health-related fields is a plus.

Detail-Oriented:

Ability to manage multiple tasks efficiently and with attention to detail.

Problem-Solving Abilities:

Ability to resolve conflicts and handle member concerns with a solution-oriented mindset.

Team Player:

Comfortable working as part of a team in a fast-paced, high-end environment.

Physical Stamina:

Ability to stand or walk for extended periods, lift equipment, and assist members with physical tasks. Able to lift up to 100 pounds.

Preferred Qualifications:

Previous Experience:

1-3 years of experience in hospitality, fitness, or customer service industries, particularly in high-end facilities or luxury environments.

Certifications:

CPR/AED certification or relevant fitness certifications are a plus.

Aesthetic and Professional Presentation:

A polished and professional appearance that aligns with the luxury environment.

Rate of Pay:

$12-$14/hour based on experience.

Pay:

$12.00 - $14.00 per hour

Benefits:

Employee discount

Shift:

Day shift Evening shift Ability to

Commute:

Wexford, PA 15090 (Required) Ability to

Relocate:

Wexford, PA 15090: Relocate before starting work (Required)

Work Location:

In person