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Pinnacle Plastic Surgery

Patient Concierge

Career Insights for Concierge

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Based on South Carolina data

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$36,519 / year median in South Carolina

+13% projected growth

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Job Description

Are you looking for a rewarding career where you can make a positive difference in the lives of our patients? If so, you may be the perfect fit for our team! We are a leading plastic surgery, dermatology and medical spa practice, offering a wide range of services and treatments to enhance the beauty and wellness of our clients. We are looking for an energetic, professional and friendly medical receptionist (patient concierge) to join our team and provide exceptional customer service and administrative support. As a patient concierge, you will be the first point of contact for our patients, both in person and on the phone.
You will be responsible for:
Greeting and welcoming patients with a smile and a positive attitude Scheduling appointments and managing appointment calendars Checking patients in and out at front desk and scheduling follow-up visits Verifying patient insurance, processing insurance authorizations and collecting payments Providing information and recommendations for products and services Maintaining patient records and accounts Ensuring the reception area is clean, organized and inviting To be successful in this role, you will need: Previous experience in sales or customer service, preferably in a medical or spa setting Excellent communication and interpersonal skills Proficiency in Microsoft Office and other computer applications Ability to multitask, prioritize and work under pressure Attention to detail and accuracy A passion for aesthetics and patient care We offer: A competitive salary based on experience and skills A benefits package including health insurance, paid time off and more A supportive and collaborative work environment with opportunities for training and advancement A fun and rewarding job where you can help people look and feel their best If you are interested in joining our team, please send us your resume and a cover letter explaining why you are the ideal candidate for this position. We look forward to hearing from you!
Job Type:
Full-time Pay:
$18.00 - $22.00 per hour
Benefits:
Employee discount Health insurance Paid time off
Work Location:
In person