Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
CH
Curana Health
Care Concierge - Medical Assistant
Choose a Location
This role is available in multiple locations. Pick one to apply.
Career Insights for Concierge
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Tennessee data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$35,404 / year median in Tennessee
+16% projected growth
Job Description
At Curana Health, we're on a mission to radically improve the health, happiness, and dignity of older adults—and we're looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we've grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. Ranked #147 on the Inc. 5000 list of America's fastest-growing private companies, we're just getting started. If you're looking to make a meaningful impact on the senior healthcare landscape, you're in the right place—and we look forward to working with you. For more information about our company, visit CuranaHealth.com. Summary The Care Concierge is a key role in Curana's Interdisciplinary Care Team. The Care Concierge is on-site at Senior Living Facilities and is a bridge between patients, providers, and Curana's virtual support team Essential Duties & Responsibilities Patient Support Conduct monthly in-person rounds for patients enrolled in Advanced Primary Care Management (APCM) or the Guiding an Improved Dementia Experience (GUIDE) programs Address patient and durable power of attorney (DPOA) inquiries via telephone. Respond to patient or caregiver messages received via the Curana Patient Portal. Assist patients with scheduling follow-up appointments with Curana Providers or specialists. Provider Support Manage electronic health records (EHR) and ensure accurate and up-to-date patient records. Coordinate documents needed for review or signature by a provider. Facilitate provider orders and escalate findings. Support Provider scheduling. Assists with prior authorizations. Obtain patient records and diagnostic test results. Organizing telehealth consultations. Communication Support Collaborate with the Curana Interdisciplinary Care Team to ensure seamless communication within our health network. Other duties as assigned Qualifications Required Education and Experience High School Diploma or equivalent 1+ years of experience working in a medical office, community engagement, or other related fields. Required Skills Ability to interpret medical records, lab results, and appointment notes. Demonstrates experience in collecting clinical information and surfacing changes to the appropriate Curana care team member. Willingness to travel to local Senior Living Communities. Proficient computer skills and exhibits knowledge in using various Microsoft Office applications. Excellent organizational and time management skills with the ability to prioritize tasks. Preferred Education and Experience Experience working with chronic care management (CCM) or other care management programs.