A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
Amarillo, TX Job Details PRN 8 hours ago Benefits Wellness program Health insurance Dental insurance Vision insurance Opportunities for advancement Qualifications Computer operation Operator switchboards Phone communication English Radio communication systems High school diploma or GED Driver's License Computer skills Telephone systems Office phone management
Full Job Description Location:
Park Place Towers Scheduled Days:
PRN -
As Needed Hours:
Must be able to work Midnight's, Weekend's, and Holiday's. Joining the BCS family will provide you an opportunity to contribute to a legacy of care that uplifts residents, families, and the broader community. Baptist Community Services values the dedication and hard work of its employees, offering a positive work environment that fosters growth, teamwork, and professional development. As an employee at BCS, you'll be part of a team that prioritizes respect, dignity, and empathy in all interactions with residents. Additionally, BCS offers opportunities for advancement, competitive compensation, and a strong sense of community, making it an excellent place to build a fulfilling career while making a lasting impact.
GENERAL DESCRIPTION
Under the direction of the Supervisor and Building Manager, serves as communication center for the residents, staff, and other customers.
MINIMUM REQUIREMENTS
EDUCATION:
High School diploma or equivalent. Must be able to read, speak, and write English. Previous experience in the operations of PBX and/or secretarial role of a business office is preferred. Must maintain valid Texas driver's license.
SKILLS:
Ability to communicate effectively with peers, other staff and customers. Ability to operate and use effectively two-way radios, beepers, office equipment, and telephones. Exhibit effective computer skills.
ESSENTIALS OF JOB
1. Serves as communication center, which includes: Consideration of regulatory requirements. (constantly) PBX calls, incoming and outgoing. (frequently) Direct and greet all building traffic to proper place. (constantly) Serve as message center. (constantly) Coordinate security requests needed by residents and individuals. (frequently) Wake up calls for residents and/or visitors. (occasionally) 2. Responds to emergencies, including: Handling all types of emergencies promptly and effectively. (frequently) Calling ambulance, fire department, police, and family when needed. (frequently) Escorts emergency personnel to the appropriate area. (occasionally) 3. Assists residents, including: The evaluation of the resident(s) needs. (constantly) Coordinate elevators for move-in and move-outs. (constantly) Deliver USA, UPS, FedEx packages to Resident apartments. (constantly) Bring Residents' car to front door area at request. Also, park cars in Resident parking spaces. (constantly) Help Residents with cell phone, apartment phone, television, or computer. Notify IT Department of such help and whether or not problem was fixed. (constantly) 4. Maintains daily documentation of pertinent communications, including: Keeping a daily log of all emergencies or valued information on day to day events. (constantly) Daily report on residents and their well-being. (frequently) 5. Input work orders for maintenance issues by contacting appropriate department. (constantly) 6. Records and collects guest room rentals. (occasionally) 7. Assists Building Manager and communicates Resident and staff issues. (constantly) 8. Performs clerical duties as needed. (occasionally) 9. Performs any task that is required to help property run smoothly, including but not limited to locking and unlocking doors at designated times and checking and resetting alarms. (frequently) 10. Check floors, parking lots, stairwells, and common areas at designated times for resident issues, safety concerns, and unusual occurrences. (frequently) 11. Monitor building traffic by observing entrances/exits as well as camera system if available. (constantly) 12. Coordinate transportation of residents by preparing and submitting transportation requests. (frequently) 13. Put out holiday flags on designated days. (occasionally) 14. Help with video, sound system, and screen in parlor. (frequently) 15. Pre-check IT and Maintenance work orders to determine if the problem can be addressed before sending to the appropriate department. (occasionally) 16. Obey traffic laws during shift. (frequently) 17. Must be able to commit the time necessary from an attendance and punctuality standpoint to accomplish the above specified Essentials of Job. (constantly)
Employee Perks:
Full Health Benefits including medical, dental, and vision Incentivized Employee Wellness Program Free Daily Meal Program Purchase Discounts including Wonderland WOW passes and Movie Tickets Family Fun Events Corporate Volunteer Opportunities BCS Worship Nights Not only will you receive excellent benefits, but we also go above and beyond to make you and your family feel welcomed as a part of our family!
