Job Summary Job Overview We are seeking a dedicated and enthusiastic Part-Time (PT) team member to join our hospitality team. The ideal candidate will have a passion for providing exceptional guest services and will play a crucial role in ensuring a positive experience for all visitors. This position requires strong time management skills and the ability to thrive in a fast-paced environment, making it perfect for individuals looking to contribute to a vibrant hotel or resort atmosphere. Greets every individual entering through the front door and announces all prospects to Sales & Marketing representative by Name Answers the phone to company standards. Accepts all incoming packages (mail, floral deliveries, etc.) for residents and departments. Maintains Sign-In log for all guests/visitors Completes and submits Maintenance Request Work Orders May be responsible for making photocopies, sending/receiving faxes, assisting with dry cleaning services, deliveries, etc. Maintains the appearance of the common areas by checking for cleanliness, burned out light bulbs, misplaced chairs, etc. Maintains appearance of the entryway (both inside and out) and driveway, if applicable Maintain Community Security by never leaving the front desk unattended without coverage. Maintains all community keys, if applicable Completes all necessary Occurrence Reports and distributes to Managers, if applicable. Assists with resident/ family grievances. Monitors the Daily Resident Safety Check-In System. Monitors all applicable door and building alarms, fire panel, and cameras Provides property security surveillance on 3rd shift, if applicable Ensures all emergency systems are restored and logged if applicable. Ensures written Medical/Emergency Provide trash valet services

Education and Experience:

Must be 18 years or older. Exceptions may apply depending on state requirements. 3 to 6 months related experience preferred and/or similar training. Knowledge of senior living, Alzheimer's or a related dementia preferred. Per state requirements an active state certification & training. Administrative/ Clerical experience preferred.

Physical Demands and Working Conditions:

This is a physically demanding job that could or does requires providing activities of daily living assistance to seniors and requires lifting and transferring or residents as appropriate. Must be able to lift, push, and/or pull 50lbs Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Type:

Part-time Schedule:

8 hour shift Night shift Overnight shift Rotating weekends Weekends only

Pay:

Up to $17.00 per hour

Work Location:

In person