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Concierge - Tastemaker
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$34,969 / year median in Texas
+15% projected growth
Job Description
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- Tastemaker Thompson Hotels Thompson Houston US
- TX•Houston Guest Services Hourly/Entry Level Employee Full-time Hourly US Dollar (USD) pay basis
Req ID:
HOU003760
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- Tastemaker via Email Summary Thompson Houston is now hiring new colleagues to join the hotel's opening team.
Set in a soaring 36-story skyscraper, Thompson Houston + The Residences at the Allen is the city's newest and most fashionable landmark. This architectural marvel sets a stylish scene for influential locals, seasoned globetrotters, and cultural tastemakers to meet and connect, luxuriate, and celebrate. The hotel's coveted location in verdant Buffalo Bayou Park centers the property as a veritable oasis within the city. Houston colleague, you will enjoy the following benefits: Free room nights, Discounted and Friends & Family Room Rates Medical, Dental and Vision Insurance with only 30-day waiting period! 401K with company matching Generous Paid Time Off Paid Family Bonding Time and Adoption Assistance Tuition Reimbursement Employee Stock Purchase Plan Discounts at various retailers
- Apple, AT&T, Verizon, Headspace and many more At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Tastemaker-Concierge are responsible for answering questions, giving direction and making detailed reservations or recommendations. This position requires knowledge of hotel services, local events and venues and transportation options. This offers the opportunity to engage in casual conversation and to indulge special requests. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Play Pause Play % buffered 00:00
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5× 0.75× Normal 1.25× 1.5× 1.75× 2× Exit fullscreen Enter fullscreen Qualifications A true desire to satisfy the needs of others in a fast paced environment. Hospitality and Concierge experience is preferred Refined verbal and written communication skills. Previous customer service experience Must have flexible work availability to include mornings, evenings, weekends, and holidays
Our Values:
Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing At Hyatt, we believe in the power of belonging
- of making people feel at home no matter where they are in the world.
We turn trips into journeys, encounters into experiences and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job
- it's a career for people who care.
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Benefits
- Paid Time Off (PTO)
- Financial Aid/Assistance
- 401(k) Plans
- Employee Stock Options (ESOs)